– traditionally known as ‘Big Blue’ – has acquired Software-as-a-Service (SaaS) provider Optevia. IBM, which has headquarters in Armonk, North Castle, New York, United States, has been dominant in the IT sector for decades. Traditionally a software and hardware developer, the company has over recent years switched focus and has become a leading player in the cloud commuting arena. It’s acquisition of Optevia will enhance IBM’s SaaS Customer Relationship Management (CRM) capabilities in a market that earns around $23 billion.
Optevia, which has headquarters in Maidstone, Kent, United Kingdom, was established in 2001. The company specializes in Microsoft Dynamics CRM solutions focusing on the UK’s public sector, especially the UK’s emergency services, central government and health authorities. Optevia will be absorbed by IBM's Global Business Services division. Financial aspects of the deal have not been announced.
“By acquiring Optevia, IBM will be able to provide Public Sector clients and prospects with a range of unique, industry focused CRM based solutions,” explained IBM Public Sector Leader – Europe Joanna Davinson. “This strategic acquisition will help strengthen IBM as a SaaS provider and Global Software Integrator.”Do you know of any other companies investing in the SaaS CRM space? Let us know the details.