British managed hosting provider
Melbourne Server Hosting has received 97% customer satisfaction in a customer survey it conducted recently. The company is part of the iomart Group plc, a British cloud company which manages 10 data centers across the United Kingdom.
Founded in 2000, Melbourne Server Hosting is located in Manchester in the northwest of England. It employees 30 staff. Alongside managed hosting it provides cloud and dedicated hosting solutions for a broad base of domestic and international customers involved areas that include IT and retail operations.
The company surveyed 104 customers, 94% of whom suggested they would be willing to recommend the company to friends and colleagues. Comments received from customers involved in the survey included praise for the "professionalism and friendliness" of its employees and its technical team's "skills and knowledge".
“Melbourne is all about providing technology-focused yet human and friendly hosting so it’s great to hear that our customers believe that’s what they get from us," explained Melbourne Hosting's Technical Services Manager, Rob Greenwood. "We endeavor to provide the same personalized service no matter how big or small the customer is.”
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