Cloud Giant Google Returns to Normal After Outage

June 3, 2019
Cloud Giant Google Returns to Normal After Outage
Cloud giant Google Cloud Platform (GCP) has returned to normal after an outage that impacted Google services such as G Suite (including Gmail), YouTube, and Nest. The issue affected users as far away as Europe and, as GCP supports a number of other applications, the likes of Uber, Discord, Shopify, Vimeo and Snapchat suffered disruptions. A number of reports suggested that Google addressed their issues within two hours, but others suggested they were still having problems four hours after the outage started. People on the United State’s East Coast appear to have suffered most of the impact.

According to Google’s website “Google Compute Engine Incident #19003” began yesterday (May 2, 2019) at 12:25 PST and ended 16:45 PST. Google Cloud’s ‘Status Platform’ suggested the cause of the event as being a “network congestion issue in eastern USA”. “We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence,” the statement went on to suggested. “We will provide a detailed report of this incident once we have completed our internal investigation. This detailed report will contain information regarding SLA credits”.

Another Google Cloud outage was reported in March this year and YouTube suffered issues in January and October of last year. The events underscore people’s reliance on what really have come to be regarded as ‘utility’ services. Despite the uproar, YouTube was only unavailable hour and a half before Google addressed the issue in October.

Were you impacted by Google’s latest outage? Let us know what happened. Add your comments below.



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