May 15, 2009 - (HOSTSEARCH.COM) - Cobweb Solutions
launches a Hosted Microsoft CRM 4.0 Service on Friday 15th May 2009. The UK leading Solution Service Provider steps into an increasingly competitive, but fast growing market, why are they different?
Cobweb Solutions will provide more details of its eagerly awaited Hosted CRM service, during the launch event at Microsoft’s London offices on 27th May. Mark Adams, Managing Director, comments; “I am very excited by the opportunity the hosted CRM service presents us, we have been using Microsoft CRM in our business for over 2 years as a Customer Management and Sales Automation tool and it has added huge amount of value to the business, I am certain our 5000 business customers can benefit from it too.”
Launching a new service in the current economic climate is a bold move from the successful UK Company that has required significant investment. Cobweb worked closely with Microsoft to ensure that the service would deliver real benefits to any company that adopted the Service, Martin Walker, Hosting Manager for Microsoft UK, stated, “Cobweb are a key Partner for Microsoft, and Cobweb have delivered a Service that makes is easy for any businesses to integrate Sales, Marketing and Customer Management into one tool. Delivery as a Hosted model means there are no Capital Expenditure and little or no up-front investment to get started”.
The current economic climate and increased pressures on business are accelerating the move from Capital to Operational cost-based IT models. Cobweb provides all their services on a pay-per-user model allowing any business, of any size, to benefit from best of breed-technology and business tools to improve people and process performance. The importance of maximising business efficiency through effective management of Customers, improving Sales processes and implementing low cost Marketing activities, The Cobweb Hosted CRM solution is well timed for businesses looking to reduce costs and increase Customer satisfaction in today’s climate.
For Cobweb, providing the technology is only part of the Solution. . The Cobweb Hosted CRM solution is being delivered with the usual services wrap that Customers already benefit from when using the Hosted Exchange and SharePoint Services. This includes 24/7 UK based support, unrivalled opportunities to configure and customize the service to suit individual Customer needs and user based benefits such as single password access for all Hosted Services taken. Mark Adams, Managing Director enthused about the power of the combined (Hosted Exchange, SharePoint and CRM) services will be provided for businesses. “I use all three of these solutions every day, they have played an integral part in growing our business. I am able to view dashboard reports, get live KPI’s and business information at the office, on the move or at home – they keep me connected to the business but allow me to work where and when I need to.”
Our goal is to make it easy for all businesses to get going with a fully featured Hosted CRM service as quickly as possible and by providing industry templates, quick start programs and a full customization service, businesses can mix and match their approach to suit their needs and budget.. Andrew Godard, Director of Belvoir Lettings, said “As a Cobweb customer, I have been following the development of the Hosted CRM Service and am very excited about developing a franchise template on their Hosted CRM Service. As a Director of successful, growing business is important for me to continually improve my operations and offer, where possible, affordable, easy to manage, capital expenditure free to my franchisees so that they can concentrate on investing and growing their business.”
When Cobweb launch a new Service it is their aim to provide a “on premises” experience with the benefits of a Hosted delivery model, the service is delivered using the same Microsoft Implementation Code. So, from a small company making a purchase online to a large international organization that heavily customises the Solution, the result will be the same – a Solution that just works.
Cobweb is the leading Solution Service Provider of flexible IT solutions that require little or no capital investment that help all sizes of businesses to communicate, their people to work more efficiently and manage customers effectively.
Cobwebs has a passion for customer service and ensure that their support services are easy to access and jargon free. Cobweb takes the best in class Business IT Solutions and makes them available to all businesses, large and small.