August 21, 2007 – (HOSTSEARCH.COM) – Consumer approval program provider RatePoint (http://www.ratepoint.com) has gained 35 new resellers, it was announced yesterday. HostPC, Sprocket Networks and Five Star Hosting are among the web hosting providers to offer RatePoint’s automated service that allows website customers to offer feedback.
The company’s new resellers join a community of more than 50 companies with an “aggregate reach in excess of 250,000 businesses”. According to the company, RatePoint’s Consumer Approval Program “can be re-sold to businesses with little or no integration effort”.
"The hosting industry has become increasingly competitive over the past few years with millions of hosting companies and service providers vying for the same customers," explained RatePoint’s CEO, Neal Creighton. "Web hosting companies are finding that they need to go beyond traditional value-add services like e-commerce, web design and SSL certificates to provide value to customers and maximize revenue. The RatePoint reseller program gives them an opportunity to offer a truly differentiated and high-demand service to their customers while increasing margins."
"RatePoint provides our hosted merchants with a sophisticated, yet easy to use consumer feedback management system, which allows them to receive business reviews and helps resolve customer issues in an efficient manner," explained Justin Clutter, Managing Director/Co-Founder of Sprocket Networks, Powered by AppServe Technologies. "It also displays the reviews and compliments received through a badge that is highly visible to any end customers visiting the merchants' sites."
Founded in 2006, RatePoint leverages Web 2.0 trends to offer a ”powerful, quality-assurance certification and customer feedback platform for today's growing businesses”. The company was founded by the founders of GeoTrust and is backed by Prism VentureWorks and .406 Ventures.
