CRM and Cloud Specialist Salesforce Acquires Business AI Company MetaMind

April 7, 2016
CRM and Cloud Specialist Salesforce Acquires Business AI Company MetaMind
Contact Relationship Management (CRM) and cloud specialist Salesforce has acquired business Artificial Intelligence (AI) company MetaMind. Salesforce, which has headquarters in San Francisco, California, USA, was established in in 1999. The company is recognized globally for its CRM offerings, but has over recent years moved into cloud services including Internet of Things (IOT) options. MetaMind is the latest in a series of acquisitions the company has made over recent times.

MetaMind, which has headquarters in Palo Alto, California, United States, was only established in 2014. The company specializes in ‘Deep Learning’ – a branch of AI that avoids the use of algorithms and instead requires systems to observe data. The company uses its expertise to provide solutions in “natural language processing, computer vision and database predictions”. Although financial aspects of Salesforce’s acquisition were not released, it was announced that MetaMind would cease activity.

“Salesforce plans to integrate MetaMind's technology into Salesforce services,” explained MetaMind's blog when announcing the deal. “For unpaid web users, MetaMind's products will be discontinued on May 4. For our monthly recurring users, MetaMind's products will be discontinued on June 4. We'll delete any data we have stored for unpaid web users and monthly recurring users promptly after close”. The blog continued, “We plan to continue our AI research, so you'll continue to see us publish groundbreaking discoveries that advance our deep learning platform's accuracy and capabilities”.

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