Rackspace Hosting, the open cloud company, has announced that Mazda North American Operations (MNAO) has selected Rackspace technologies to support its web presence across the United States, Mexico, and Canada, along with its MyMazda application. The platform is designed to handle approximately 2.1 million unique monthly visitors while ensuring reliable performance during periods of increased demand.
Mazda has implemented Rackspace Critical Application Services, leveraging proactive monitoring capabilities to enhance service coverage and operational stability. By combining dedicated servers with managed virtualization resources, Mazda has strengthened the reliability of its mission-critical websites and improved performance during high-traffic periods. For example, during a recent national advertising campaign on CNN, daily unique visitors increased by more than 50 percent, rising from an average of 85,000 to 130,000 visitors.
“A key reason Mazda selected Rackspace was its renowned Fanatical Support and Critical Application Services,” said Jim DiMarzio, CIO of MNAO. “The proactive monitoring provided by the Critical Application Services team delivers significant value to our business, allowing us to anticipate demand and scale effectively. Since migrating to Rackspace, our websites have shown improved performance, and the level of support has been exceptional.”
By adding Critical Application Services to its infrastructure, Mazda benefits from a team of web-scale engineers, advanced performance monitoring, and continuous optimization guidance. The service includes advanced alerting systems that help identify and often resolve potential technical issues before they impact operations.
Rackspace’s advanced service level agreement for Critical Application Services offers a 100 percent production platform uptime guarantee, along with enhanced service credits for organizations requiring the highest levels of reliability and performance for critical applications and websites.
“We are proud to support Mazda in maintaining the performance and effectiveness of its applications and digital experiences,” said John Engates, Chief Technology Officer at Rackspace. “Improved application performance directly contributes to stronger business outcomes. With Rackspace’s 100 percent network uptime and Fanatical Support, Critical Application Services provides Mazda with valuable insights and performance metrics across its international web properties.”
