February 16, 2008 – (HOSTSEARCH.COM) – Chicago-based monitoring service provider Panopta (http://www.panopta.com) has launched a monitoring and outage management suite, the company revealed recently. The company’s suite of tools are designed to “give online businesses the ability to immediately detect any service outages and coordinate a response by their operations team” and is targeted at “online service providers, content providers, Software as a Service (SaaS) providers and companies whose online presence is critical to their business operations.
“With modern web infrastructures becoming more and more complicated, there is a whole range of components that can break and interrupt your web presence,” said Jason Abate, founder of Panopta. “To truly ensure your company's presence, all of these need to be monitored - it is no longer sufficient to just monitor port 80 on your web server.”
Panopta provides custom timelines for multi-level outage notification rather than a single email or SMS notification. This enables operations teams to customize notification to match their existing escalation process. Beyond basic monitoring functionality, Panopta also provides a range of innovative outage management tools to facilitate collaboration in response to service outages, allowing operations teams to work together effectively. Customers have access to a complete outage portal that brings together realtime communication tools, detailed logging of all outage-related information and historical server performance reporting.
Panopta is a leading provider of advanced monitoring and outage management tools for small and large companies whose online presence is critical to their business. The core team at Panopta has extensive technology development and technical operations experience, with nearly a decade of experience at some of the largest web hosting companies in the world.
