November 10, 2009 – (HOSTSEARCH.COM) –
Switch and Data, a provider of network-neutral data center and internet exchange services, today announced that
SoftCom Inc., a provider of web hosting and business communication services, has relocated its data center operations to company's 151 Front Street facility in downtown Toronto. The company states that SoftCom has decided to move its operations from a carrier's datacenter and expects to benefit from improved cooling capacity to scale its operations, a choice of providers for better redundancy, and improved performance and reliability which will allow it to focus IT resources on new product development and customer support.
The company explains that SoftCom was using a carrier to provide a bundled data center transit solution. It was compelled to move after its carrier was unable to provide additional cooling capacity to scale its deployment. This was causing a variety of challenges that consumed a remarkable amount of its IT staff's time to manage. The company avers that after an extensive evaluation, SoftCom chose it 151 Front Street Toronto site due to its reputation for resiliency and reliability, its high density power and cooling design, and the ability to access multiple internet transit providers to add redundancy to its design.
"Our relationship with SoftCom is indicative of our focus to provide our customers with the capacity they need to grow and the service they need to satisfy their own customers," said Ernie Sampera, Senior Vice President and CMO for Switch and Data. "Switch and Data works with managed service providers (MSPs) like SoftCom to better understand and address the industry problems they face. Furthermore, our attention to customer service enables MSPs to provide the highest level of customer service addressing the ever-changing demands of their customers."
"We chose Switch and Data as our data center provider because it is best in class," said Mark Salerno, Vice President of Technology at SoftCom Inc. "Customers trust us to host their corporate email, websites and e-commerce products and expect the highest level of service with no downtime. By working with a leader in Switch and Data, we are able to focus our IT team's time higher up the service stack, serving customers and developing new offerings to keep them satisfied and loyal."
