January 27, 2005 (HOSTSEARCH.COM) Volo Communications, a voice and data services provider, offered to transition all service providers using Level 3's (3)Tone Hosted IP-PBX services who are being dropped by Level 3 and give them the same terms and conditions they had with Level 3, along with one month's free service.
Level 3 recently announced it is eliminating its wholesale hosted IP-PBX service called (3)Tone Business, which is sold by approximately 100 phone companies and resellers who provide voice service over the Internet. Volo will enable these telephone companies and resellers to transition their business customers to its next generation VoiceOne(TM) network.
"Volo's aggressive move today is another example of how they're stepping over the competition by giving ex-Level 3 customers an offer they can't refuse. It would be hard-pressed for any of these companies to find a better deal as good as this one. What we're seeing from Volo today only lends greater credence to their commitment to becoming the leader in the digital media services space," said Sean Badding, President and Senior Analyst of The Carmel Group.
Shawn Lewis, Volo Communications Founder and CEO who wrote the patents for the first softswitch and the first SS7 Media Gateway, said, "As a carrier's carrier, we offer world-class quality throughout all of our VoiceOne service offerings -- from every aspect of our network, all the way to the devices at the end customer's location. Most importantly, unlike others in the industry, we own our technology, billing, provisioning support services -- so we can adapt to market trends and always offer best of breed solutions."
"Service providers that are using the Level 3 service have an immediate replacement solution with the VoiceOne network," Lewis added. "Not only can the service provider transition their customers rather immediately, but they will have a richer set of features as well as the ability to create their own features and services through our service creation environment.
Customers also receive the follow support systems: XML-supported phone number support system, Web-based system for consumers, privately branded with their logo, Web-based phone number approval process, Web-based phone number assignment, Web-based customer data updates, phone number block requests, and support for both hardware and software clients.