Web Host Go Daddy Enhances Services Based on Customer Input

October 28, 2008
October 28, 2008 – (HOSTSEARCH.COM) – Web host Go Daddy has added a range of customer benefits based on input from “many of its six million customers”, it was reported recently. The benefits represent “significant product upgrades and service enhancements”.

"I've always said our customers are our best marketers," explained Bob Parsons, CEO and Founder of Go Daddy. "Turns out our customers are a key to our product development too - our best ideas come from Go Daddy's customers."

Based on the input it received, the company revamped its website to make it more accessible. In addition, for customers that require website design support, the company has introduced “Create-it-for-me” websites for “those who want an informational site to target customers”. The company has also provided “Power Content Plans” for customers who need sites with “ongoing and continuously refreshed content”. Go Daddy has also introduced Windows and Linux “Unlimited Hosting” packages designed for users who need more disk space and bandwidth and a new integrated product suite aimed at business users that allows users to switch between Website Tonight, Quick Shopping Cart and Quick Blogcast.

"Our developers actually listen in on customer calls to learn how we can improve products," added Mr. Parsons. "In most cases, for us, it comes down to saving people time and money - two precious commodities these days."

Go Daddy provides a range of services that include website design and hosting packages, and products such as SSL Certificates, Domains by Proxy private registration, ecommerce, blog templates and blog software, podcast packages and online photo hosting. The company manages around 32 million domain names and is also rated the world’s largest hostname provider according to Netcraft Ltd.



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