Web Host TeleCity Expands Backup Service Contract with Incentra Solutions

March 17, 2005
March 17, 2005 - (HOSTSEARCH.COM) - Incentra Solutions today announced that its subsidiary ManagedStorage International renewed and expanded its agreement with London-based TeleCity, the leading European provider of managed data centre services, to deliver a portfolio of data protection services to its customers across Europe.

Under the expanded agreement, TeleCity will continue to provide MSI enabled backup and restore services from TeleCity's London data center with those same services now being available from additional TeleCity facilities in Amsterdam, Paris and Frankfurt. MSI will install and manage the additional data protection infrastructure that will enable TeleCity to provide an enhanced managed backup service to existing and new hosting customers.

The ability to retrieve crucial business data should a disaster occur can save a business from financial ruin. Indeed, according to recent research
from The Chartered Management Institute, IT failure remains the top cause of disruption to business continuity in the UK, yet only 51% of businesses have a disaster recovery plan in place.* Across Europe businesses are also becoming increasingly aware of the need to conform to growing regulation and compliance and an effective data back-up and restoration strategy is integral to this.

Through its relationship with MSI, TeleCity will market and sell MSI's enhanced backup and restore service through its existing sales channels as part of its managed services portfolio, offering customers a fully-managed back-up solution to their onsite and offsite data protection needs. TeleCity customers can choose a fully guaranteed service for a monthly service fee allowing them to have full control to protect and recover lost files within a simple pricing structure. This pricing structure is typically less expensive than do-it-yourself options and is based on the amount of data protected not the amount of data streamed. In addition, end-customers can monitor services by using the intuitive web-based portal, GridWorks, for managing storage environments. The application provides TeleCity customers with a single view for job status and detailed reporting to assist them in maximizing the use of storage resources.

"By working with MSI, we are able to provide our hosting customers with a premium backup offering managed by the industry's leading storage management company," said Ricky Hudson, CEO of TeleCity. "The customers in our data centers across Europe can be assured their data is backed-up and protected on a daily basis."

"Our agreement with TeleCity is proof that companies around the world are continuing to realize the need to properly protect their company's assets against a potential loss," said Rocky Atkins, Managing Director of MSI Europe.
"We're pleased that TeleCity will continue working with MSI to offer its customers an improved portfolio of data protection services."

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