January 19, 2007 (HOSTSEARCH.COM) UK broadband provider and web hosting company Supanet Hosting (http://www.supanethosting.com) has conducted a survey, which it believes establishes the 10 top characteristics hosting customers look for from a web hosting company. According to the company, the primary factor influencing customers buying decisions is value for money. "It came as no surprise to find that customers looking for a good web hosting service are after value for money, explained Supanets Marketing Manager, Mr. Andrew Barton.
According to the survey, other considerations include good customer service, multiple hosting features, responsive support, generous web space and bandwidth, website security, reliability (from a company perspective), up-time reliability, easy data access and breadth of hosting packages.
"For a long time people have been disillusioned with the web hosting industry. At Supanet Hosting we have tried to create a website that offers great hosting features at an affordable price, added Mr. Barton. "To ensure that our customers are happy with the product before they have to dig into their pockets we offer them a no obligation 90-day free hosting trial. That way they can be certain that they are making the right choice," he added.