February 9, 2007 – (HOSTSEARCH.COM) – Web hosting provider IceStorm Network (http://www.icestorm.com) now offers 24-hour phone and helpdesk support, the company announced yesterday. According to the company’s announcement, its entire support department has been revamped and the San Francisco-based provider is also offering “direct Soholaunch” technical support.
"We consider this our biggest improvement yet in the history of our company," suggested IceStorm Network Manager, Mr. Adrian Gonzales. "We can now confidently say that we provide true quality technical support over the phone and helpdesk 24-hours a day. We accomplished this by expanding our existing admin staff and outsourcing to US-based companies that specialize in cPanel support. Furthermore, clients that have specific problems with our Soholaunch Site Builder can now receive responses directly from Soholaunch programmers themselves through our helpdesk. The end result is a more effective and efficient support department."
Established in 1997, The IceStorm Network provides web hosting solutions to small- and medium-sized businesses. The company caters to more than 5,000 shared web hosting customers in 30 different countries.
