20 reviews of Bluehost
What Technical Support?
You get a different person every time you call and none of them can actually help. I purchased SSL, my site was saying we didn't have SSL, called tech support and they couldn't figure it out. On day fourteen of my site saying I don't have SSL. Leaving.
Services Period: Active customer at the time of review. Customer since April, 2017
Worst support from andrew
Waste of time... Andrew didn't answer any of my questions
Services Period: Active customer at the time of review. Customer since January, 2017
Bluehost is a nightmare
Amazingly poor customer service (overworked, ignorant, illiterate). Very slow responses, but loads of up-sales and junkmail. And service outages. All this in a week's time! They say they're giving my money back but I don't believe them. Very unethical.
Services Period: Active customer at the time of review. Customer since April, 2016
Worst security and equally bad tech support
I am hosted on Bluehost since 2009. Earlier they were very prompt. Within an hr the tech support tickets would solve issues. Since last 3 years, they have deteriorated in Security, Uptime & Tech support.The last straw is India tech center who know zero.
Services Period: Active customer at the time of review. Customer since August, 2009
Used to be the best - not anymore
I've had several sites at Bluehost over a period of 6 years. Their tech support used to be amazing - but something has changed. I've had several dealings with them in the past month and quality has slid very sharply. I cannot recommend them.
Services Period: Active customer at the time of review. Customer since February, 2009
Used to be good, but not anymore
I have been with Bluehost for more than a dozen years and given them lots of referrals. I regret that now. Recently, the problems mount: 9 times my site have been down in the past year, support blames the customer, allows hacking, they just don't care.
Services Period: Active customer at the time of review. Customer since January, 2001
Going Downhill
I have 4 sites on BlueHost and I'm getting ready to move them to elsewhere. BlueHost was great, but over the last two years, they have been becoming slower, downtime is increasing, and tech support has gone from great to iffy.
Services Period: Active customer at the time of review. Customer since June, 2005
Bluehost is in decline
Bluehost used to be one of the best, but no more. Now they put far too many sites per shared server.
Services Period: Active customer at the time of review. Customer since May, 2007
We have hosted our primary website http://www.360dwellings.com/ on BlueHost since 2009. They making installing and managing WordPress sites easy, we have had quite a few outages, one lasting almost 1 hour.
Services Period: Past customer during February, 2009 - August, 2011
BlueHost had some downtime last year, but since they upgraded their bandwidth and infrastructure it's been really good since then. It's been smooth sailing for several months with not a single hiccup.
Services Period: Past customer during March, 2010 - July, 2011
No shady tactics or fees. Unlimited Performance, Security, & Speed!
