Casbay Reviews

Casbay
30 reviews of Casbay
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Michael Jenkin

Great hosting service
As a web developer, I have worked with various hosting companies on behalf of my clients. However, my experience with Casbay has been exceptional. In terms of speed, reliability, and uptime, they surpass their competitors. The support team is incredibly friendly and has never let me down. Even though I have dealt with larger companies, the assistance I received from Casbay stands out. It would be great to have more companies with such exceptional customer service and technical support.

Services Period: Active customer at the time of review. Customer since February, 2023

Leighton Bryant

Helpful and responsive supports team
I've been with Casbay for a few months now and I'm amazed by the level of support quality. It's way above everything I've tested so far. I've left other web hosting company because of very slow support and unqualified personnel so no more words are needed. I think Casbay can surprise anyone.

Services Period: Active customer at the time of review. Customer since December, 2022

perkins

Friendly Customer Service
Really appreciate Casbay excellent response times and attention to detail. Went beyond my expectations and exceeded that of my previous hosting provider. And they were good. They serve me very well, I am not good at computer, but they help me as well as my website can use it. He also helped me fix problems and responded to me very quickly on every channel. I'm just satisfied and would like to invite everyone looking for hosting. Good service, come try the Casbay provider.

Services Period: Active customer at the time of review. Customer since January, 2022

Whitney Fritsch

Casbay! my favourite hosting
Finally, I believe it is time to change hosts. I did some research. Found about Casbay. Read up on the excellent reviews on them (many positive criticism). I then started a chat on their website. The greatest surprise I've ever received while writing! All of my questions were patiently and carefully answered by the people on the service end. They wrote whole phrases and never cut even one word short in order to get over it quickly. I was shock! Consider dealing with a consumer for three hours or more (from query stage to migration stage). Thus, I purchased their services. Moreover, they are supporting me as I relocate my server. Thank you so much

Services Period: Active customer at the time of review. Customer since February, 2022

Thomas Morris

Reasonable Price and Great Support
I've been with Casbay for about a month and I must say I'm pleased with the service, especially the fast response to support inquiries. 24/7 friendly customer service is available. This is the greatest place for your website. Very strongly recommended. You provide tremendous support with a never-say-die attitude. I have worked for a lot of different hosting providers. And I firmly believe that Casbay is the best by far. Everything is fine, and the hosting is quite fast. However, this organisation stands out for having excellent customer support. They are relly helpful and fast respond. They have assisted me in finding solutions so many times that I can't even count. I was able to launch my sites using Casbay at a remarkably low cost. I don't give excellent reviews out on a whim. You won't be disappointed if you give them a try.

Services Period: Active customer at the time of review. Customer since June, 2022

Agnesa Baranovskii

reliable hosting company
I'm extremely happy to move my website to Casbay. I fully recommend them! I get a lot of assistance from their chat, which is available around the clock. To use the platform, I moved all my website. Casbay is a quick and dependable service. I strongly advise website proprietors. In this case, Casbay technical support is a lifesaver. I've spoken with a few support representatives via their support system, and each time, they were kind, knowledgeable, and interested in my problems. Anyone seeking for a dependable, professional, and secure hosting provider with outstanding assistance should go no farther than Casbay.

Services Period: Active customer at the time of review. Customer since August, 2021

Hirokawa Momoko

Great Hosting Company Casbay
Casbay is not like the other hosting businesses, which I only recently realised after discovering it. The website's explanations are simple and straightforward, even to non-experts, and the current user design enhances the whole experience. The support is outstanding, always helpful, and fast. You will feel at peace right away and be less likely to move to a different provider if you choose Casbay as your hosting company. The quick help is my favourite aspect about Casbay. Regardless of the problem, Casbay customer service is available to assist me through chat support. They usually respond in a minute and repair the problem in a few minutes. I give 5/5 rating for the fast and very helpful support . So far I also haven't come up with any issues regarding my websites. Overall a great hosting company at an amazing price.

Services Period: Active customer at the time of review. Customer since January, 2022

Aniruddha Scott

Fantastic Service Ever!
I appreciate the service. You know what I enjoy most? Because most things function as they should, I rarely need to get in touch with them (unlike my prior hosting providers). Need to get in touch with them when I do, and their crew is happy to fix the issue without making matters worse.

Also, I received help from a chat person just a couple of minutes. It happened instantly for me. I can't say the same with their competition because I had to stand in line for it for three hours!

I believe that a fantastic hosting company like Casbay is one that you never need to get in touch with since they are so dependable. When you do, they are incredibly kind and helpful! Thanks Casbay, you are the best! "

Services Period: Active customer at the time of review. Customer since May, 2021

Ryan Houk

Best Support Ever!
My WordPress multisite network had a problem when I got up yesterday, and based on my previous experiences with several other hosting companies, I expected the problem to take 5-10 days to cure. We appreciate the technical support staff at Casbay. After a brief period of assistance, he identified the issue and fixed it while explaining what caused it and how I might prevent it in the future. The support staff at Casbay is incredibly helpful, and the pricing is reasonable. Two of their support staff members, who I had the pleasure of speaking with, were incredibly accommodating and responsive. I just recently relocated to Casbay and I'm thrilled I did. Really low price for such a quality product and service. I am 100% with all my clients and everyone is happy.

Services Period: Active customer at the time of review. Customer since March, 2021

Jonathan

Reliable Support and Great Infra!
We have been really happy with Casbay . The cost is reasonable, the site is reliable, and the tech support is prompt and accurate. Much of our business depends on the reliability of our site and we have never been disappointed in Casbay. Customer service has been quite helpful to me. They have good infrastructure and offer services that are up to industry standards. The plan that I purchased from this company has earned my pleasure and is well worth the money. You guys should give them a go.

Services Period: Active customer at the time of review. Customer since January, 2022

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