7 reviews of Copahost
A scam
Service went offline for days after subscribing, so I cancelled the subscription. Now they're trying to bill me for renewal of their scam product. Zero communication, tech support or otherwise. Avoid like the plague
Services Period: Past customer during January, 2024 - January, 2024
No way to get EPP code to transfer domain out of Copahost
I've decided to change the hosting for my Wordpress site, and want to also transfer my domain to that provider. On the Copahost site I cannot find any way to get the EPP code, which is needed to do the transfer. Their knowledgebase is pathetic. Hardly anything there, and certainly nothing about getting an EPP code. Really nothing about domain hosting at all. I submitted a high priority support ticket last week, and still have not received any response. There's no other way that I can see to contact them. I suggest that you steer far away from these guys. By the way, it was also a pain having to personally pay an invoice every month to keep things going with them.
Services Period: Active customer at the time of review. Customer since March, 2023
No response from either our vps or customer support
We have been a satisfied customer since 2017 but on December 28, 2021, all our vps suddenly stopped responding!
We handed in tickets and asked what happened.
The first answer we got was just a link to their console where we could see all our vps but with new ip addresses and they were not available.
After 9 days of downtime, we received the answer that they had to move our vpses to a new site and that they could not move the IP numbers.
So we had to switch around ip open about 300 domains so then we took the opportunity to switch to another service provider with a more service-oriented customer support.
Services Period: Past customer during September, 2017 - January, 2022
Stay away from Copahost
We decided to do a test host for one month with Copahost. They were very responsive before we paid. After that our emails and tickets could go for days without answering, fake. Our site is still not up 2 weeks later. Avoid like a plague! Terrible!
Services Period: Active customer at the time of review. Customer since July, 2018
Terrible support
From the-off my contract was plagued by billing and support issues. They appear to have no means of supporting direct debits, their invoices were sporadic - hence payments were easily missed. Fixed IP actually changed once! Simply not a good service.
Services Period: Active customer at the time of review. Customer since February, 2018
Fast support and cheap prices
Nice services. Quick activation. I needed the support a couple times, and always they solved my problems nicely.
Services Period: Active customer at the time of review. Customer since August, 2013
Too Cheap? There is a reason for that
I am a complete beginner, so I do not know much. But if your webhost is down the day after you set up your website, I consider that a bad omen. The help responded within a few hours when I was setting up the website, but please consider somebody else.
Services Period: Past customer during January, 2014 - January, 2014
