Hosting is good, Management interface & TOS are horrific
I've been with them for some time and never had hosting problems.
There are two issues with them
1) they are trying to charge you for contracts even after cancelling
2) they are using a custom client portal which is just insanely complicated
Company Response: Our old contract models for Virtual Servers had a minimum contract period of 3 months. The customer has cancelled his contract within the contract period, but did not want to pay for the rest of the contract period.
Services Period: Past customer during December, 2014 - October, 2015