36 reviews of First Root UG
Scam service
14 Days Money-Back-Guarantee is fake . If you order him don't want refund. I order and something not working less than 1 hours and don't want refund.
Services Period: Active customer at the time of review. Customer since September, 2020
They do not process refunds
They do not process refunds, stay away.
Services Period: Past customer during April, 2020 - May, 2020
Terrible customer service
They disconnected my service with 1 (one) hour notice, saying I miss a payment. In reality they had problems with their payment system and got treated like a bum after being a customer for 5 years. Terrible, I would steer clear.
Services Period: Past customer during December, 2014 - January, 2020
IPv6 works only for host.
All ok, until you need guest VM with a public IPv6 address. They are filtering all requests from link-local addresses including NDP with valid MAC, even if "neighbor solicitation" was initiated from link-local address of their own gateway.
Services Period: Active customer at the time of review. Customer since September, 2019
Great customer service!
I've been eager to test First Root ever since they became active on LowEndTalk, and finally pulled the trigger.
Michael and his team seems to be very customer service orientated and the server feels fast and snappy with great I/O speed.
Services Period: Active customer at the time of review. Customer since January, 2019
Unbelievable host
I dont even know what to say about this host because everything is so good that i cant spot any bad things about this host.
Price is perfect, service is perfect, network speed is unbelievable and value for money is the best ive found out of the hosts.
Services Period: Active customer at the time of review. Customer since October, 2018
Great web Hosting Company
I'm working with first root for a 3-4 years and I'm very happy and satisfied with service and support. The support is very fast and thy help you until your issue is solved.
I have over 70 sites on the VPS and is working great.
In summary, a great compan
Services Period: Active customer at the time of review. Customer since January, 2015
Great technical support
I'm working with First Root for a few years and I'm very happy and satisfied with customer service and technical support. They are very fast answering your tickets and help you until your issue is solved.
VPS is fast and reliable, so I don't change it.
Services Period: Active customer at the time of review. Customer since May, 2015
Großartiger und schneller Service
Schnelle Reaktionszeiten und flexibles Eingehen auf individuelle Wünsche, z.b. Hardware-Upgrades. Netter, persönlicher Kontakt und Unterstützung - sogar für private Nutzung. Eine unbedingte Empfehlung!
Services Period: Active customer at the time of review. Customer since April, 2013
Top Service!
Arbeite mit sehr vielen Anbietern. Aber wenn mal etwas anbrennt gibt es keinen besseren hinsichtlich support & reaktionszeit. Auch zuverlässigkeit der VPS ist 1a (ist nicht bei anderen immer so)
Services Period: Active customer at the time of review. Customer since May, 2013
