Sebastian
Unreliable poor customer service
I once highly recommended this hosting provider to all my acquaintances, but their quality of service and technical expertise have drastically deteriorated. My website experienced a disheartening three-day outage due to another client's website falling victim to a DDoS attack. When they finally restored service, their misconfigurations in the firewall rules wreaked havoc on my website's functionality. I was forced to dedicate two full days to rectifying the permissions to ensure my Xenforo Forum and WordPress installations were operating as intended.
Services Period: Active customer at the time of review. Customer since September, 2012