HOSTKEY Reviews

HOSTKEY
53 reviews of HOSTKEY
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Alvaro

hostile policy
I am a Spanish coder working in France on a short project contract basis. I went to register at Hostkey and I was rejected because "my IP has to match your phone number". So, if I want to register, I have to take the train back to Spain or purchase AND keep a contract French number at 20 euros extra a month. Then if I register with the French number and move to Germany, the system will detect that I am at a different address and will ask me to confirm with my phone number because neither my French nor my Spanish number will be accepted, because, of course, you are fraudster. In the EU there are millions of people working or studying in a different country than their own and because there are zero roaming costs., it makes ZERO sense to get a new telephone number for every country you are in. If you are a businessman and travel across Europe, according to hostkey you must have as many phone numbers as countries you happen to be in.
If you have checked in in a hotel and want to advance your web work and want to get on registering a server, you will be bounced as a fraudster because you are not in the same country where your phone number is.
I was insulted in my intelligence at their saying "we need to see that your phone number matches your IP or else you are a fraudster. This is the most obnoxious, insulting, hostile policy I have ever come across.
On top of that, in France and in many countries, Estonia, Latvia you can get a prepaid anonymous telephone card and you would be able tor register even being a fraudster, but if you have a registered phone number with your company where they have your ID and credit card account, you will not be able to register at Hostkey if you don't happen to be at the moment in the same country where your phone is from.
The individual at the chat said "we need to see that your phone matches your IP or else you are a fraudster". I was not taking that insult and I left, calling them the names I honestly feel they deserve.


Services Period: Past customer during November, 2024 - November, 2024

Gokhan

The worst Customer Support
The worst Customer Support that I have ever seen till now. No solution, not answering for a long time, I just had a login issue I had to wait for 1 hour and got no solution. They have no respect for customers.

Services Period: Active customer at the time of review. Customer since February, 2024

Andrey

Server for the second day 503
Server for the second day 503. Client sites do not work. I wrote to the chat - they responded, write to support. Wrote to support - silence. They don't do anything or respond. Not a reliable service at all. I do not advise.

Services Period: Active customer at the time of review. Customer since June, 2023

Rob W

Horrible company hosts most Russian hackers
I got a dedi server with this company and sadly began being spammed almost immediately. The culprit is another of their customers utilizing three different servers, multiple redirects and URL shorteners but every single spam leads right back to one of three IP's on Hostkey. I cannot send mail reliably from the server I bought because most of their subnets are blacklisted because of rampant abuse rendering the server useless. They also claim DOS protection but since my server is useless I am DOS attacking their own client on their own network with half a gigabit and they don't even care. That's who this company is. I would not trust hosting here for any reason./

Services Period: Active customer at the time of review. Customer since December, 2021

Wayne

Good work rn
The host doesn't let me down at all. All my shops and blogs are online all the time. Micro-lags, if there are, are very, very rare insignificant. In terms of price, everything is generally super, especially considering regular sales and special offers here.

Services Period: Active customer at the time of review. Customer since October, 2020

Djon Restler

Service worthy of respect
We have been renting a dedicated server from this company for the second year and have already seen the reliability and high quality of their services. Quality is very important to us, and they emphasize it here. The data transfer rate is good and the Hostkey team supports us with questions and problems with the wiring 24/7. Of course, like everyone else, there are problems, but they are fixed right away. All in all, we are completely satisfied with our cooperation and will work in the same direction


Services Period: Active customer at the time of review. Customer since August, 2019

Valeryi

Good service at all.
I am happy with their servers. The speed is acceptable and the fees are fair, although this is far from the cheapest offer on the market. There were literally problems with them once, but they were quickly resolved. Customer support 24/7, I asked and they answered within literally 15 minutes, everything was explained and reassured.

Services Period: Active customer at the time of review. Customer since January, 2021

elistensis

The best solution
I have been working with this company for two years, it was enough time to draw certain conclusions. The main advantage is stable work and high speed in any part of the world! It is worth noting the quality of customer support, always in touch and ready to help in solving any problem. Provides solutions by requests even there aren't on the web sites. Prices are reasonable and fully consistent with the quality of services provided


Services Period: Active customer at the time of review. Customer since May, 2019

Willi Gring

Great!
A year ago I decided to open my own business and needed a very reliable hosting. An old friend of mine recommended Hostkey to the post he already knew. My friend was right, indeed the site is very reliable, I was provided with free DDoS protection. It mattered a lot to me. The speed in the USA is very fast, there were no failures at all for the whole work, the price is very happy and satisfied. Technical support will answer any questions 24/7, after 15-20 minutes I always received an answer, they always helped me. This hosting suited my business, I recommend it!

Services Period: Active customer at the time of review. Customer since February, 2020

Orson Jackson

So far so good
While the flight is normal. I use shared hosting, VPS, backup server. Support promptly helps with any questions. Prices are Average. Convenient personal account. Everything suits me. All right. The prices are quite reasonable. About those. I can't write support. I never had to apply (well, thank God). In general, I am quite satisfied.

Services Period: Active customer at the time of review. Customer since June, 2020

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