IX Web Hosting Reviews

IX Web Hosting
15 reviews of IX Web Hosting
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Good value
I have been happy with the ease of use. Their tech support is friendly and always there. The control panel interface is a little clunky, but it has lots of options and it works.

Services Period: Past customer during April, 2007 - July, 2012

I have been nothing but satisfied. They have been knowegable throughout my web experience. Cost are nominal and my site always looks good. I am adding a second site currently (my first e-commere site) and they are hekping me through this process.

Services Period: Past customer during October, 2006 - September, 2011

Their service isn't all bad, as long as you don't need their tech support. I've been waiting a week for a publishing problem to be resolved. I'm no closer to an answer today than I was a week ago. Very Very frustrating.

Services Period: Past customer during February, 2006 - July, 2008

Been with them since January 08 and regretted it since the day I signed up. Overloaded servers made my website die regularly, impossible to send email due to the number of spammers using their systems, tech support totally messed up a database move on my

Services Period: Past customer during January, 2008 - May, 2008

Crappy servers. Slow technical response time. Web servers down. Email servers have issues. 14-months w/ them and I'm ready to move on.

I would NOT recommend this host to anyone!



Services Period: Past customer during January, 2007 - February, 2008

Service has completely crapped out this year. Have had multiple downtimes per week, each lasting a minimum of 3 hours. Currently down 6+ hours with no end in sight, told it will be up 'as soon as humanly possible'.

Services Period: Past customer during September, 2006 - February, 2008

Simply put .... VERY, VERY BAD

Services Period: Past customer during April, 2006 - August, 2006

IX is my 3rd webhost as a designer in 9 years. Uptime and speed have been great. I've had little trouble, they have always been helpful. There are 3 different ways of contacting them with differing response times. Previous host - miserable, IX - good

Services Period: Past customer during February, 2006 - October, 2007

One problem after another... they lost my SiteBuilder settings, removed the template, but the final straw was that the osCommerce SQL server crashed, AND THEY HAD NO BACKUP. NONE. All work lost. They're totally incompetent.

Services Period: Past customer during June, 2006 - July, 2007

Good features, very poor customer service. Technical support could not figure out how to install a Comodo SSL certificate. Response times on general inquiries range from 24-48 hours!

Services Period: Past customer during June, 2006 - May, 2007

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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