myhosting.com Reviews

myhosting.com
113 reviews of myhosting.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Paid for managed VPS in advance; got unmanaged now broken
Myhosting.com was OK for two lots of 3 years paid-in-advance. About one year into a third 3-years term they got bought out (I think) and sent orders for me to change the six IP addresses. The instructions didn't work. They sent more gobbledegook and insisted I'd paid for an Unmanaged VPS...despite the fact that for over six years (and a previous VPS managed well for over three years) they'd organized new IP addresses and I'd never had to bother above sending websites to the ns1.... and ns2 from the registering agents sites. I'd been able to assign sites to various IPaddresses available to me (by some system I had no control over --- I never had to chose IP addresses nor make them available in WHM or the root system.
Nowadays an unmanaged VPS can be had for $5/month; but getting it managed starts at $25/month. Mine was a paid-in-advance about $45 (USD or AUD can't remember) system...greatly discounted (from a higher price) by paying for three years in advance.
Their "help" system consisted of picking a nominal key word and sending stock phrases relative to that plus a handful of platitudes...in effect their "help" ended up being a waste-of-time reading it. They are claiming that I'd bought a self-managed VPS...for about eight times the cost of competing self-managed VPS...


Services Period: Active customer at the time of review. Customer since August, 2020

Worse service and servers
Bad service and servers, we had the VPS service. They keep going down. Their platform is full of issues. And the worse is that their customer service never answers and if they did, they are never being able to solve any issue.

Services Period: Active customer at the time of review. Customer since February, 2015

Broken promises and lots of downtime
Doesn't even come close to 99.9% uptime...closer to 95% on average. They have terrible support and offer nothing but excuses and promises they have no intention of keeping. Beware, they will terminate your account and permanently delete your data.

Services Period: Past customer during March, 2007 - July, 2019

Worse service and servers
We bout the VPS private servers, we've been working with them for almost 3 years. Nothing but problems, server is always down, their customer service never replies. They pushed us to buy their guru services and they never reply! My website is down!!!!

Services Period: Active customer at the time of review. Customer since February, 2017

Horrible hosting
When I first signed up for them, they were ok. However, their services have gone way downhill.

SQL crashes, slow speeds etc.

When I cancelled, their system said I would get refunded. Then afterwards, they told me I would not..


Services Period: Past customer during December, 2017 - August, 2019

Worst Support EVER
turned off php after my site was hacked on my vpn without informing me , then took 4days to turn back on . 40-50 minute wait times on phone calls

Services Period: Active customer at the time of review. Customer since January, 2013

NEVER AGAIN
ONE OF THE WORST HOSTING EVER,FIRST YEAR THEY SO LOVELY AFTER FIRST THEY KICK YOU AWAY.....I PAID LOTS OF VPS MONEY TO THEM AND I HAS SSL PROBLEM WHICH VPS ALWAYS ALSO GIVES EROR AND THEY HAVE BEEN FIXING BUT LAST TIME THEY TOLD,I DID NOT BUY SSL FROM THE

Services Period: Active customer at the time of review. Customer since January, 2013

Terrible Technical Support
I needed to change my MX record. Control Panel wouldn't let me change records.1st level tech support could not help and barely understood the problem. I wasn't allowed to talk to anyone else. Hours on the phone, they hung up, no resolution, no follow-up.

Services Period: Active customer at the time of review. Customer since August, 2004

Worst Customer Service!
This company has the absolute worst customer service. While they might get back to you quickly, it makes little difference if the "help" they are giving you is terrible. My site is currently down as I write this. Their CSR are of no use at all. Stay away.

Services Period: Active customer at the time of review. Customer since January, 2013

Myhosting.com review
High performance and reliability, great security, and intuitive control panels, are all excellent features. The added 24/7 support, and 2 minute phone guarantee, are features other hosts don't provide.

Services Period: Active customer at the time of review. Customer since January, 2014

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