46 reviews of NameSecure
Same story, different customer. No support whatsoever. Namesecure changed some things, and "upgrade" that changed the ip addresses, id names, and passwords on both my websites. What a nightmare; I am transfering to yahoo for web support.
Services Period: Past customer during January, 2005 - October, 2010
No technical support available. Have not had any response, outside of canned email response. Local Road Runner bounces back any email that comes from them. Theyt refuse to accept emails from them.
Services Period: Past customer during August, 2002 - October, 2010
THE VERY WORST COMPANY. I purchased a domain name several years ago. Without any billing or notification they let the name expire. Now my company has no Web site or e-mail. They're putting me out of business. NO SUPPORT. DO NOT USE THIS COMPANY.
Services Period: Past customer during January, 2005 - July, 2010
Their tech support is nonexistant. I tried numerous times to try to gain access to an accoutn. They just kept asking for the login information, which is what I was trying to get. To make it worse, they just kept sending the same canned response email.
Services Period: Active customer at the time of review. Customer since July, 2010
NO technical support. NO contact phone number. Web based email support takes over 24 hours to even send a form email back. My site has been down (on their end) for over a week. I have emailed them probably 5 or 6 times. Nothing. No help. No results.
Services Period: Past customer during January, 1994 - February, 2010
I get hundreds of email spams in week that have viruses so my gmail refuses to download them and I have to log on and delete them by hand. Namesecure's Help page gives you an url from which to report spman, but it leads right back to itself.
Services Period: Past customer during January, 1999 - September, 2009
After attempting to purchase an expired domain, Namesecure informed me it was unavailable. An inquiry to tech support was returned stating it had been purchased until 2011, BY NAMESECURE! Now I have to buy it from them if I want it. What a rip off!!!!
Services Period: Past customer during February, 2002 - April, 2008
My 'private' email not associated with the web address I have registered with them has been receiving 100's if not thousands of spam, (4,186 unread to be exact as of typing). Routing clearly identifies a 'customer requested' forward from Namesecure. Not!
Services Period: Past customer during June, 2000 - March, 2008
Follow up to my previous review...nothing changes with their service or attitude. But...I know have contact information to get on them. It is: Address: 13861 Sunrise Valley Drive Suite 300, Herndon, VA 20171, US
Phone Number: 703-668-4600
Services Period: Past customer during July, 2003 - July, 2006
Terrible - or rather non-existant - customer service, exorbitant prices for tiny email boxes, no spam filters, no web forwarding to Dynamic IPs, and NO warnings of looming expiration dates for email accounts or domain names.
Services Period: Past customer during September, 2002 - October, 2007
