NameSecure Reviews

NameSecure
44 reviews of NameSecure
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Ruud Hennequin

The last months of 2006, Namesecure (and therefore my registered account) had some severe problems with e-mail forwarding because of big amounts of spam.
Since then they offer pop-mailboxes which give a lot of functions in forwarding. It works fine now.


Services Period: Past customer during May, 1999 - March, 2007

William

Their e-mail-based customer service is HORRIBLE (over a week without a reply), and they have no phone support. I ran some tests, on my site, at dnsstuff.com, and it showed multiple server and DNS issues on their end. I told them, and they blew me off.

Services Period: Past customer during November, 2006 - February, 2007

Steve Barnett

First, self-care did not work anymore mid 2006 and all changes had to be escaleted through tech support. Then, on 12/10 they announced that the e-mail forwarding feature for the domain would be cancelled on 19/12! That was a major reason for me to choose

Services Period: Active customer at the time of review. Customer since March, 2000

Scott

Nonexistent customer service, inept tech support, sluggish speed. Avoid.

Services Period: Past customer during January, 2006 - October, 2006

VK

I've used Namesecure for domain registration and mail forwarding for 4+ years. In the past I have had probs with email forwarding that lasted 1-2 days (with no explanation).

However, starting in Aug 2006, things have gotten DRAMATICALLY worse. There wa


Services Period: Past customer during November, 2002 - November, 2006

Dave Buemi

Steer way clear of this provider. Email has been disaster with no real explanation. Takes as long as two days to recieve an email from me. With web only CS and long lag time for response, this is a most frustrating provider deal with.

Services Period: Past customer during January, 2003 - November, 2006

Tracey

Service has steadily gone downhill. 3rd time in 10 months email forwarding has stopped working. No response or solutions despite repeated trouble ticked. Attempting to unlock to enable transfer and THAT is never completed either. Being held hostage!!

Services Period: Past customer during September, 1998 - October, 2006

sblase

Bad news. Been with NS for about 4 years, no problems until the last few months. Email forwarding stopped, canned reply to email CS request suggested buying a POP account. Did that, now can't log in to set it up. 3 weeks no email now, slow canned repl

Services Period: Past customer during January, 2000 - October, 2007

Esther Pfeffer

All their links are broken, except for the ones to take your money. The entire content of one of my email accounts was destroyed after the server had been out for a day. There's no support, no help, just money collecting.

Services Period: Past customer during October, 2004 - October, 2006

Ssenyange

I renewed my domain name on 15th Sept'06. Up to now, its not working. When viewers type in www.luganda.com, they are not forwarded to my URL. The web forwarding to my URL is DEAD. All my enquiries are returned as "UNSAFE EMAIL".Have I been ripped?





Services Period: Past customer during October, 1999 - October, 2006

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  • Technical Support
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  • Server & Network Speed
  • Price & Value for Money

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