46 reviews of NameSecure
They prevent you from being able to create and change IPs on your own nameservers unless you submit a tech-supp ticket!! So far days have gone by! This means if you change IP's it takes them days to even make the change! Still no response! No phone help!
Services Period: Past customer during January, 1999 - April, 2007
They do not have any telephone support and they are not responding to my emails submitted via their website. This company does not have any customer service whatsoever. I regret so much doing business with them.
Services Period: Past customer during March, 2004 - March, 2007
The last months of 2006, Namesecure (and therefore my registered account) had some severe problems with e-mail forwarding because of big amounts of spam.
Since then they offer pop-mailboxes which give a lot of functions in forwarding. It works fine now.
Services Period: Past customer during May, 1999 - March, 2007
Their e-mail-based customer service is HORRIBLE (over a week without a reply), and they have no phone support. I ran some tests, on my site, at dnsstuff.com, and it showed multiple server and DNS issues on their end. I told them, and they blew me off.
Services Period: Past customer during November, 2006 - February, 2007
First, self-care did not work anymore mid 2006 and all changes had to be escaleted through tech support. Then, on 12/10 they announced that the e-mail forwarding feature for the domain would be cancelled on 19/12! That was a major reason for me to choose
Services Period: Active customer at the time of review. Customer since March, 2000
Nonexistent customer service, inept tech support, sluggish speed. Avoid.
Services Period: Past customer during January, 2006 - October, 2006
I've used Namesecure for domain registration and mail forwarding for 4+ years. In the past I have had probs with email forwarding that lasted 1-2 days (with no explanation).
However, starting in Aug 2006, things have gotten DRAMATICALLY worse. There wa
Services Period: Past customer during November, 2002 - November, 2006
Steer way clear of this provider. Email has been disaster with no real explanation. Takes as long as two days to recieve an email from me. With web only CS and long lag time for response, this is a most frustrating provider deal with.
Services Period: Past customer during January, 2003 - November, 2006
Service has steadily gone downhill. 3rd time in 10 months email forwarding has stopped working. No response or solutions despite repeated trouble ticked. Attempting to unlock to enable transfer and THAT is never completed either. Being held hostage!!
Services Period: Past customer during September, 1998 - October, 2006
Bad news. Been with NS for about 4 years, no problems until the last few months. Email forwarding stopped, canned reply to email CS request suggested buying a POP account. Did that, now can't log in to set it up. 3 weeks no email now, slow canned repl
Services Period: Past customer during January, 2000 - October, 2007
