OneProvider Reviews

OneProvider
39 reviews of OneProvider
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

romxuk

Bad company avoid at all costs
After a few months spam report, link they give even says it is due to the DNS not your IP, on requesting more information my login was changed and the "fix" is pay next months bill. Do not trust them, their servers get high brute force login attacks too

Services Period: Active customer at the time of review. Customer since April, 2018

sinan

poor support
i have got many servers,but my servers closed by 7 days.support is very bad.

Services Period: Active customer at the time of review. Customer since April, 2017

Anton

Don`t pay money to them ahead! Better to find other service
At first two month, when I pay month by month they respond and my server works (there was few problems they stopped it for an hour or so, but not longer). But as soon I paid for 6 month they disable the server no logs provided just words 2 weeks already

Services Period: Active customer at the time of review. Customer since September, 2017

Jim

New order
I ordered server its been week still now i have not received it. I have ordered $69.99 then they told me they dont have $69.99 i have to pay for $130.00 for higher level of server. i have no choose paid. but still i have not received the server after week

Services Period: Active customer at the time of review. Customer since June, 2017

Vivek

Worst Service provider
i have paid them for 3 servers for 1 year, as soon as i paid them they started blocking and suspending my servers in the name of flooding attacks, when i ask them evidence they gave 1 WHM screenshot they block my server for 4 times and even more per month

Services Period: Active customer at the time of review. Customer since January, 2016

Xiong Vang

OneProvider is Cheap, Fast, & Effective
See bad reviews but honestly they are decent for the money.What I love most is that they handle all of the language barriers and I simply RENT servers ANYWHERE to my hearts desire. Sometimes I can drive them nuts. Yet they patiently fix things. A+

Services Period: Active customer at the time of review. Customer since November, 2016

Shehan

Worst service ever
Open a reinstall ticket with custom partitions but in the end i didnt get any custom partitions ever.

Services Period: Active customer at the time of review. Customer since February, 2016

Stan Vang

Disrespectful & Dirty business practice.
OneProvider cheated me. They unexpectedly forced me to move to another DC & upon arrival I discovered they downgraded my hardware forcing me to lose all my custom modifications. No real reason.
Now I have dino hardware and lost a lot of $$$ & time.


Services Period: Active customer at the time of review. Customer since January, 2015

Patrick Kouzamine

Horrible technical support
All office contact numbers do not work and no one to answer any calls. There is no working number in France. They claim to have live support and 24 hour support, but it doesn't exist. They cause several billing errors that caused my server to go offline.

Services Period: Active customer at the time of review. Customer since May, 2012

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