OneProvider Reviews

OneProvider
33 reviews of OneProvider
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

False claims, worst support
The provider claims that they have a Bandwidth of 1 Gbps Unmetered for the most dedicated servers listed on their website. In reality 99% of the traffic is being lost even with the load of 150MBps. When you send them all required proofs, they just ignore it, when you ask for the refund they say "Unfortunately we cannot refund already delivered servers.", even if setup is FREE and you ask for a refund on the 7th day after purchase.
This is the straight forward server scam. Stay away if you want to safe your money.


Services Period: Active customer at the time of review. Customer since August, 2020

avoid them like the plague
Avoid them like the plague. They will take your money, mess you around for days and days without delivering any services or even an explanation. I was promised a refund because the server I ordered over a week ago and I am still begging for my money back. If you are trying to decide between these and someone else, especially if you are driven on price, please do not use them - you will regret it.

Services Period: Active customer at the time of review. Customer since July, 2020

Horrible tech support!!!
The server is not available for the first time. Technical support does not respond to requests (or rather, sends unsubscriptions every 2 days), delaying the solution of the problem.

This is really the worst provider I've ever used. If you are looking for stable work of servers - oneprovider is NOT your choice !!!


Services Period: Active customer at the time of review. Customer since February, 2019

Liar

Liar, limits the bandwidth when you consume, while you do not exceed 1gigabits


Services Period: Active customer at the time of review. Customer since May, 2020

No Support Available
No support is available from them. 60+ Hours our server down. Still Down. They are not replying on our tickets.


Services Period: Active customer at the time of review. Customer since January, 2016

disgusting service!
disgusting service!
never order anything from them! Support online 15 minets in 24 hours!
Network down every week!
Reboot from user panel not work!


Services Period: Active customer at the time of review. Customer since May, 2019

Not reliable at all
My server is down since 20 hours and they have stopped to respond the ticket. Their don't have a real phone number and they take hours to reply on a ticket. And when they do, its always a canned response. Totally Bullsh|t company. Stay away from them

Services Period: Active customer at the time of review. Customer since January, 2019

4 days still not a working server…

4 days still not a working server including them giving me a new server (this forces a new IP) DRAC is read only. cant load own ISO's

support are good but replies are around 5 hours and usually one message per day. and reset queue if you reply.


Services Period: Active customer at the time of review. Customer since May, 2019

worst customer services
customer services is bullshit, i waited 15 hours still lack of response bullshit, frances server auto deloy, first i buy german took 7 days still nothing i request a refund i did not receive my server

Services Period: Active customer at the time of review. Customer since January, 2019

Not bad
A1+++ Good prices, good staff. Nice website.

Services Period: Active customer at the time of review. Customer since January, 2018

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  • Technical Support
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  • Server & Network Speed
  • Price & Value for Money

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