PowWeb Reviews

PowWeb
10 reviews of PowWeb
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Huge email security issue with PowWeb!
I found out yesterday during a support call that PowWeb's tech support people have direct access to your email account passwords. It's unknown if they have direct access to your other passwords. Watch out!

Services Period: Active customer at the time of review. Customer since June, 2002

False advertising by PowWeb
They claim unlimited space but they offer a HARD 25 gig limit. They deleted my data without additional notification when I was not able to bring it down to below 25 (got it to 28 but that evidently was not enough for this "unlimited account")! Run away

Services Period: Active customer at the time of review. Customer since January, 2001

They hide the price to renew the hosting service (from the second year onwards) both on the site and in all communications. This price is higher than what you could expect.
Their help service was of no support most of the time.


Services Period: Past customer during July, 2010 - June, 2011

Powweb is another word for "BAD EXPERIENCE!" This company will debit your credit card over and over without your authorization. You can cancel your account but they will keep charging you.


Services Period: Past customer during February, 2002 - January, 2009

I asked to cancel. They continue to bill me. I call. The supervisor barely speaks English. I say cancel me again. I get a voicemail telling me to call again to really cancel because "Cancel me now!" wasn't clear enough for them. RUN from Powweb!

Services Period: Past customer during March, 2003 - September, 2007

Been with them a year... about 80% up time and while live chat support is nice, everyone gives the same answer (sorry. we're fixing it). Billing isn't automatic either and they shut down your site if it's 1 minute late! I'm moving!!!!

Services Period: Past customer during September, 2006 - October, 2007

If you do not care about support or reliability then Powweb is for you. If you care about these then keep searching, they may be cheap, but there are other companies out there that are cheap too.

Services Period: Past customer during February, 2000 - June, 2006

Best host I've had. Uptime of my site is pretty good. Technical support is good too. Can contact through email, phone, and also chat. Cheap package with great features. There are always constant upgrades for storage and bandwidth.

Services Period: Past customer during December, 2004 - July, 2006

Had problems before they move to their new facility, but stayed because service started to get better. Now, I have 2 sites running on 2 different clusters.1 of the clusters is having problems, their mySQL databases run slow. Time to go. Great forum thou.

Services Period: Past customer during December, 2000 - February, 2006

Generally a good host, though in the last 4 months there have been numerous problems. 5gb of storage and 300gb of transfer are not helpful, if you cannot host enough domains to use them 5 domains is not sufficient.

Services Period: Past customer during February, 2004 - May, 2005

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    • Reliability/Uptime
    • Technical Support
    • Customer Service & Billing
    • Server & Network Speed
    • Price & Value for Money

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