ServerPoint Reviews

ServerPoint
11 reviews of ServerPoint
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Paul Wtischey

Caution on Serverpoint: Lifetime
After almost 25 years of being a loyal paying customer on a legacy "A+ Eternal / Lifetime" agreement, ServerPoint recently hit my account with a 100% fee hike on the annual maintenance fee while stripping away core hosting features. When I pushed back, they issued a 30-day ultimatum, unilaterally closed my account, and kept the original principal.

If you’ve been hosting with A+ Hosting (now operating as ServerPoint.com) for a long time, you need to check your billing portal and keep an eye on your inbox.

If you have an 'Eternal' account you should log in and check your upcomming yearly fee. While they claim to have sent notifications I did NOT receive such an email and it is only through the portal that I noticed the discrepancy.

Here’s the reality: When a host takes upfront capital for a "lifetime/eternal" package and later uses boilerplate Terms of Service changes to double maintenance fees or cancel accounts, it isn’t just a private support ticket dispute—it’s a potential deceptive trade practice issue.

Regulatory agencies only act when they see a pattern. If you’re dealing with the same forced migration, fee hike, or account closure, you may want to contact these Nevada entities to get it formally reviewed:

Nevada Attorney General – Bureau of Consumer Protection: The primary state enforcement body overseeing corporate compliance and fair trade practices in Nevada.

Nevada Consumer Affairs (NCA): Handles state-level consumer dispute intake.

Federal Trade Commission (FTC): Tracks pattern-based digital commerce issues, negative-option billing, and retroactive term changes. File at reportfraud.ftc.gov.

BBB Serving Southern Nevada: Creates an immediate, publicly indexed paper trail that forces an official corporate response.


Services Period: Past customer during January, 2002 - July, 2026

G.K.

Best of the Best !
...Years now... i am using their cloud services... Are the best at the best price ever!

Company Response: Thanks for your feedback G.K, our team is here to help you whenever you need!

Services Period: Active customer at the time of review. Customer since January, 2012

Hyder Makthoom

Best Servers
We found serverpoint from a public forum. They are providing best services. The staffs are very nice and professionals.

Servers are always working. GREAT TEAM


Company Response: Thanks Hyder for your valuable feedback

Services Period: Past customer during April, 2010 - October, 2015

David Porter

We have tried many and settled on ServerPoint
We have used all the big players but Server Point is by far the easiest to use and best customer service. I would recommend the to anyone. Full Marks.

Company Response: Thanks for your feedback David, our team is here to help you whenever you need!

Services Period: Active customer at the time of review. Customer since December, 2015

John Honai

Superb Team
Great Service, always helpful, very dedicated peoples.
The best team I ever seen


Company Response: Thanks John for your valuable feedback

Services Period: Past customer during January, 2014 - April, 2015

Amanda

Review
Really super! Very professional service! 5 stars.

Company Response: Thanks for your feedback Amanda, our team is here to help you whenever you need!

Services Period: Active customer at the time of review. Customer since January, 2014

Nick Barnett

Head and shoulders above the rest in my opinion
I have used ServerPoint for well over a decade, many of the staff from back then are still there now, that says something about a company, I have always found them very helpful with free tech support for any problems that may arise. i highly recommend.

Services Period: Past customer during January, 2001 - November, 2015

Dave Hopper

Great Service, always helpful, very dedicated.
I've been with ServerPoint for years and have always been happy, my site runs seamlessly , through system upgrades, new servers and software changes my website has always been online. They're very dedicated people who work until everything is right.

Services Period: Active customer at the time of review. Customer since June, 2001

nick scuralli

Tech difficulties on my site resolved
ServerPoint Tech service was very helpful and quick to resolve our issues with our problems regarding our website and e-mail downtime.
They were fast and always kept in touch with us; very understanding.


Services Period: Active customer at the time of review. Customer since February, 2009

Robin Lieser

Great Service - Reliable (Excellent)
Serverpoint is brilliant, great and professional! The support stuffs are specialist and very kind. Their up-time is very very extraordinary and we never had any downtime till now.!!! Thanks agian.

Robin Lieser
Sales Manager
RapidVPN.com


Company Response: Thank you :) We appreciate your kind review!

Services Period: Active customer at the time of review. Customer since April, 2012

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