SiteGround Reviews

SiteGround
2302 reviews of SiteGround
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Daniel

Beatriz es la mejor
Una atención muy propicia, con una expresión muy amigable y un tono que denota confianza. Muy claro y formal el lenguaje. Excelente atención. Si siguen creciendo como empresa, mantengan este nivel.

Services Period: Active customer at the time of review. Customer since April, 2019

Mark Lowans

Billing help
Had a problem trying to renew account. Parvel sorted it out for me. Excellent service. It was a pleasure chatting with him.

Services Period: Active customer at the time of review. Customer since April, 2018

VICTOR Francis

excellent
Excellent and very helpful


Services Period: Active customer at the time of review. Customer since December, 2018

Tim B

Questions always answered, quickly and correctly
I've used several hosts but have switched all my sites to SiteGround over the past 16 months. They offer all the features I need from more expensive hosts and their support is top notch. Always responsive, always helpful, always answers. 10/10!

Services Period: Active customer at the time of review. Customer since May, 2018

Jernej Doles

Excellent support
Really superb hosting and very knowledgeable support. Special thank you Angelica R.

Services Period: Active customer at the time of review. Customer since February, 2018

Richard

Support
I have received excellent support from the support guys. The issues have been troubleshooted and resolved for me.

Thanks guys - you're great!


Services Period: Active customer at the time of review. Customer since June, 2015

Andrés Fontenele

Best support team.
I've been buying IT services on the internet for two decades. Never experienced a better support experience.



Services Period: Active customer at the time of review. Customer since January, 2012

Lynda Halley

Ervin today... and many others previously!
SiteGround and its support people are amazing! Today, Ervin H. helped us with a very troubling image problem and, while we were chatting, he submitted a support request and told me he could already see it being worked on. 10 minutes - DONE!

Services Period: Active customer at the time of review. Customer since April, 2017

Pamela Sylvan

No help
My site is down and no one is prepared to help. I've tried 3 times to speak to your chat support and no one is returning with answers and my site's files are down. I came over from Godaddy and so far it's a nightmare.

Company Response: Hi Pamela, We checked your case and we see our phone team has assisted you and now your site is up and running. Regarding chats, our agents have tried to help, but they stopped receiving updates from you, possibly due to internet connectivity.

Services Period: Active customer at the time of review. Customer since January, 2019

Mike

Awesome and fast!
I love SG's tech service, they are fast, and resolve issues quickly! Upside, coming from GoDaddy, they don't try to upsell you on more hosting products, they only resolve the issues and that's it. Excellent +++

Services Period: Active customer at the time of review. Customer since February, 2019

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