2302 reviews of SiteGround
SiteGround customer service is great!!!!
A number of people told me to go with SiteGround because of their outstanding customer support team and they were RIGHT! Kudos, its what really makes you guys outstanding above the rest. Keep up the good work! NickC
Services Period: Active customer at the time of review. Customer since February, 2017
Excellent
Excellent chat support
Services Period: Active customer at the time of review. Customer since March, 2017
Siteground are simply the best website host out there !
I have dealt with lots of global website hosts over the years, and I have never come across a more professional host than Siteground for their level of service and support. I can unreservedly recommend them to anyone.
Services Period: Active customer at the time of review. Customer since February, 2015
Billing Practices
Siteground 39.99 for the first month. I told the sales rep that I am looking to go month-to-month, auto-renew after the first 30-days on my credit card-UNAUTHORIZED-Beside the fact I was unable to use the site for over 25 days, I was charged over $300
Company Response: 1-month trial plan includes setup fee we waive for yearly plans. Domain settings with previous host caused downtime. Auto-renewal is enabled for our clients' convenience to prevent downtime. As per your request we issued refund for renewal immediately.
Services Period: Past customer during February, 2017 - March, 2017
Solving Problems the Best way Possible
I recommend this web service all the time to every single person I know, this is by far the best Web Server I've ever known. 3 years and haven't had any regret.
Services Period: Active customer at the time of review. Customer since January, 2015
Great Support & Product
I always get fast support that's very helpful!
Services Period: Active customer at the time of review. Customer since March, 2017
Best of Customer experiences by far
I've had only the best of overall customer experiences with SIteGround !
Services Period: Active customer at the time of review. Customer since November, 2016
Helped resolve my issue in minutes.
SiteGround's tech support is truly second to none. I've lost count of how many times they've saved me from a number of headaches!
Services Period: Active customer at the time of review. Customer since January, 2016
No problems whatsoever, great service
Switched to Siteground after terrible experience with Midphase (site timing out, terrible customer service) and after a year with Siteground we have had 100% uptime. Five star customer service with 24/7 live chat, brilliant tech support.
Services Period: Active customer at the time of review. Customer since March, 2016
Support
Hi, i have just begun transferring my domains from Europe to SiteGround. So far the Support and the speed of Support has been excellent. Very happy to be a a member of SiteGround community.
Services Period: Active customer at the time of review. Customer since March, 2017
