SiveHost Reviews

SiveHost
6 reviews of SiveHost
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Pholoso

Exceeded expectations
Sive host's customer service team is definitely the best and I was highly impressed with the overall experience. The consultants are professional, courteous, and attentive to my concerns. They responded promptly and provided clear and helpful solutions, which make every process smooth and stress-free.

What stood out most is their patience and willingness to go the extra mile to ensure my issue are resolved. It's evident that the company values its customers and invests in quality training for its support staff.

Overall, I am very satisfied with the service I received and would not hesitate to reach out again in the future if needed. I feel confident recommending Sive host based on this excellent customer service experience.

Services Period: Active customer at the time of review. Customer since January, 2020

William Chauke of TechnoGeneral

Right partner in hosting
There's no business that's 100% in service but Sive host is trying their best. When there's a mistake they take responsibility and solve it. Through think and thin I go with them. I run a web service business and I use them for all my hostings; they're good and their support team is kind and helpful though sometimes we fight. Shout out to Noxolo and Tebogo

Services Period: Active customer at the time of review. Customer since January, 2023

Sydney Sibanda

Very happy with the service
We have been a Sive client a little more than two years now. I am very happy with the uptime and client services response times. I have had instances where I required service way after hours and during the weekend.

The Sive team showed up always. Big thank you to Noxolo and Mercy. I am glad to have a host partner that takes my clients requests seriously and respond very speedily. There has been instances where service has not been 100% but these guys don't shy away from responding and keeping you updated.

All our hosting clients are now Sive clients by default.

Thank you very much for

Services Period: Active customer at the time of review. Customer since January, 2023

Donald Brown

Incompetent IT
My website hosted by this incompetent company disappeared of the internet some time in March. I only realised this in May when I started getting negative feedback from new sales quotations issued. I contacted sivehost and was told that they had accidently lost all website data, I mean ALL including backup, of many of their clients including mine – a weak ‘sorry’ was their only reply. They insisted that they could do nothing to help me regain any lost data. And then they sent me an invoice for the hosting of my non-existing website for the next year!!!
I contacted a new company to help build and host a new site. They did the transfer of the Cpanel from sivehost to their platform. Withing 15 minute, Daniel from the new host called to tell me that my website was up and running! They had retrieved my website data from the info sent by sivehost!!! How incompetent are the IT guys at SIVEHOST!!!!!!!!!!!!!!!


Services Period: Past customer during September, 2018 - June, 2021

Gideon Mein

SiveHost are truly miles ahead!
Words can not express how grateful I am with what they accomplished! In under 7 hours they moved my domain and website from another SP to their own servers. Unbelievable!

Services Period: Active customer at the time of review. Customer since February, 2018

Mufeeda Kassab

I am proud user of reliable Sivehost
I feel comfortable contacting their tech staff because of their good knowledge of web hosting and incredibly low response time. I don't really understand how is it possible to be always online, maybe they have huge team. My website is loading fast

Services Period: Active customer at the time of review. Customer since January, 2016

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