165 reviews of SmarterASP.NET
Atay away from smarterasp.net
A very strong recommendation is to stay away from smarterasp.net. They will just take you money and offer no hosting service to you because they will say they had a problem with the software they are using. This happened to me 5 times now.
Services Period: Past customer during July, 2024 - March, 2025
Best hosting for Asp Net Projects
I've been using SmarterASP.NET since 2012, and it's been an excellent hosting provider. Reliable, affordable, and with great customer support—highly recommended!
Services Period: Active customer at the time of review. Customer since January, 2012
Best hosting for Asp Net Projects
Excellent ionfraestructured for host Asp Net application , always are updating develop software from .Net Framework to .Net Core. Always online.
Services Period: Active customer at the time of review. Customer since September, 2012
I just like how reliable and fast it is
I could have rated 5 star but lets see how my site goes
Services Period: Active customer at the time of review. Customer since August, 2021
not good at all
I created an account with Smarteasp. It was the Trial account which I could use for 60 days free. Immediately I was met with a limit on disk space which halted my Wordpress migration. I was told that Smarterasp limits new accounts and I had to 'request' more disk space.
No problem, I asked for more room... they gave me 2 gigs. That was still not enough and so I upgraded to the Paid plan which offered "unlimited" disk space. I sent over my Wordpress blog in the form of an Updraft Plus backup. Then again the process was halted because I'd used 15 gigs of ZIP files from Updraft Plus.
These files would have been deleted after the migration was completed. Nope, I had to again contact Smarterasp and again ask for more disk room for the 'unlimited' plan.
They even told me that the ZIP files were 'useless' and should be deleted and if I wanted to store them, to go to an even higher paid plan. Keep in mind all the plans are unlimited so this made no sense.
I understand that there are inode limits and mass storage limits in place for most unlimited hosting but I was only 15 gigs into an unlimited plan, with files that were due to be deleted after Updraft completed it's process.
I requested a refund for the 3 months I prepaid, and had used only 2 days of (2 days plus the first day of a 60 day trial).
This company sucks... I cannot recommend them. Their disk usage begging, their lack of understanding on Wordpress migrations and their useless trial package that won't allow you to even test Wordpress.
Services Period: Active customer at the time of review. Customer since February, 2022
Fast tech support
questions sent were quickly answered and problems solved
Services Period: Active customer at the time of review. Customer since April, 2014
Avoid SMARTERASP.NET because they started to steal commissions
n the past, I recommended smarterasp.net because they were stable and offered good price.
After ransomware attack and a few weeks offline of our website and our clients which we have 100+ on smarterasp we lost many many clients because of hosting.
1. Few times they deleted all our mailbox-es, and they're saying we deleted them (really!?)
2. Sites are so many time offline with 500 error.
3. In last 3 months they took away commissions from our affiliate account around $600 with explanation that their client got refund which is also our client. We asked the client and the client provided proof that he didnt ask for any refund.
4. Yesterday I requested payout and today they said client asked for refund after I requested payout (insane right, that after 90 days which expired and system allowed commission they refunded client!?) So I asked the client again, and they didn't ask for refund and they provided login to their smarter so we can check. From last nght till today 8 commission disappeared just like that.
Services Period: Active customer at the time of review. Customer since January, 2014
Worse tech support ever
I've been with smarter ASP.net for over 3 years now. As long as you don't need tech support for anything, your good. However, if you ever need support, forget it. They totally hosed up my certificate renewal this last month and my site is still down. It's a web API consumed by amazon services. It has to be secure or Amazon won't use it. 2 days with tech support and they still cannot renew the certificate. What's worse is that tech support doesn't see this as an urgent matter. It is to me when my users can't use my service for 2 straight days.
Services Period: Active customer at the time of review. Customer since June, 2017
Company has gone downhill fast
They had a shared server crash in November 2019 that lasted 3 days, took several more days to fix control panel. Their SQL database restore is no longer reliable. I filed a ticket two days ago and they just now responded. I've switched from them. AVOID!
Services Period: Active customer at the time of review. Customer since December, 2019
many time server is down
many time server is down
Services Period: Active customer at the time of review. Customer since January, 2017
