Alex
They basically refused to cancel my account and charged me for an extra month.
Services Period: Past customer during January, 2009 - March, 2009
189 reviews of Aplus.Net
They basically refused to cancel my account and charged me for an extra month.
Services Period: Past customer during January, 2009 - March, 2009
STAY AWAY!!!
Customer support the worst. Bad attitude.
Problems in the past with their billing. They never help me when my business site was hacked for 3 MONTHS!!! I am canceling the account and moving my 4 web sites somewhere else!
Services Period: Past customer during January, 2006 - March, 2009
They are energetic when it comes to sales, but once you have a tech question, forget it. They don't don't pay attention to what you're asking, and often just send links to unrelated fixes. I DO NOT RECOMMEND THEM.
Services Period: Past customer during October, 2005 - January, 2009
Customer since 1998 -recommended them many times & NEVER had problems. Have called tech support at 3am many times too!! With over 20 different sites and plans managed, I have NEVER been down –their sales & support have been superb over the years.
Services Period: Past customer during January, 1998 - January, 2009
Administratively they are horrible. Countless screw-ups and they can't be bothered. When they do fix it you have to call to remind them of things they forgot.
Services Period: Past customer during February, 2004 - January, 2009
I used to recommend aPlus.net to friends, but now I tell them to avoid aPlus. Their foreign tech support is knowledgeable, but their American support can't be bothered and have steered me wrong in crucial matters twice. You can find service much cheaper
Services Period: Past customer during June, 2005 - December, 2008
Aplus somehow nuked my email service when I moved to their hosting.After a week of repeated calls to tech support and no resolution,all incoming email lost, I canceled.Now I have to wait and see if they honor their money-back guarantee. RUN AWAY!
Services Period: Active customer at the time of review. Customer since December, 2008
NEVER, NEVER!!!!! Technical support was hell because they dont speak english. Endless billing issues because they charge your cc without you knowing. Never get customer support because they dont know what they are doing. EVERYTHING IS TERRIBLE!!
Services Period: Past customer during November, 2006 - November, 2008
Great uptime, fast support. Knowledgeable US sales staff.
Services Period: Past customer during August, 2004 - August, 2008
Aplus is the worst there server go down every single day and you always get some poor excuse. As of June 13th 2008 2:36 pm i am currently on the phone with jeremy from dedicated tech support just because i am yelling at him he keeps putting on hold tryin
Services Period: Past customer during January, 2007 - June, 2008
No shady tactics or fees. Unlimited Performance, Security, & Speed!
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
