November 28, 2008 (HOSTSEARCH.COM) Web host Host Color
has launched a new generation web hosting CRM, it was reported recently. The companys new "pZone" incorporates technical support, customer care, billing and web hosting account management making web hosting account management easy and saving website owners time and money. To celebrate the launch of pZone, the company is offering a 25% instant rebate on all web hosting services.
"We are happy to announce that pZone, our new CRM, is fully functional and now every customer of Host Color enjoys great customer service," explained Host Color LLC Managing Director, Alexander Avramov, who added that customers could now better organize their Host Color services and products.
New Host Color customers get instant access to pZone through a "My pZone" link on the top right side of Host Color's corporate website. The services and products a customer uses are displayed in their account area with different sections for "Domains", "Hosting Accounts", and "Website Services" which are shown as "Active", "New Orders", "Expiring" and "Inactive".
"Our customers have full control of the communication with their customer service representative in "Ticket Box", explained Mr. Avramov who added that the messages from the correspondence between customer and Host Color's operator are sorted in five categories - "New", "Pending", "Opened", "Closed" as well as "All" a category which provides a summary of all support tickets.
Host Color LLC is incorporated in Delaware, USA and powers thousands of business and personal websites in data centers in South Bend, Indiana, U.S. and Amsterdam, The Netherlands. The company also provides fully managed dedicated hosting through HC Managed Servers (http://www.hostcolorservers.com) and European hosting services through HC Europe (http://www.hostcolor.eu).