May 03, 2007 – (HOSTSEARCH.COM) – Indicative Software has announced that Easynet, the international managed hosting and networks company, is deploying Indicative's end-to-end enterprise management software as part of its ongoing commitment to improve the quality of its core services to customers. As a result, Indicative has become one of Easynet's major strategic technology suppliers.
Easynet chose Indicative's single-product approach to service management over well-known event-based management tools. The managed network and hosting solutions company is dedicated to delivering superbly managed solutions. As part of this program, and the continual improvement of its service, Easynet needed to ensure the delivery of stringent service-level agreements for business-critical customer applications. Easynet also wanted a management solution that would allow it to manage efficient capacity utilization, and keep up with its ever-changing, fast-growing IT environment. The company found that Indicative could discover and help solve problems that traditional management tools could not.
"We chose Indicative because the company did what they promised," said Thilo Rockman, Easynet's Group IS Director. "We were pleased with how well Indicative was able to address our needs and those of our customers, over the best-known names in the business. Indicative not only had a clear understanding of our commitment to delivering an outstanding customer experience, it did a superior job of bringing its product to bear on our strategic needs."
