March 29, 2007 – (HOSTSEARCH.COM) – Web hosting provider WebFaction (http://www.webfaction.com) announced Friday that it had rolled out a new help system that will enable better support for its customers. The system provides features such as automatic search in the knowledge base while customers type tickets, live chat and integration with the control panel.
Established in 2003, WebFaction offers a number of shared hosting and dedicated server options. The company also offers an affiliate program and web design/development services.
WebFaction's shared hosting options come with a “home grown” control panel which the company suggests is “recognized as one of the best in the industry for deploying applications in a few clicks”. The company’s hosting services are suited to “agile tools” such as Rails, Django, TurboGears, Drupal, and Joomla.
