AIT Reviews

AIT
129 reviews of AIT
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

AIT is always there
We have been hosted at AIT for almost 7 years, and we love that the company is run by U.S. Veterans. As far as pricing, service and support goes, they are a great company and are always there for their clients.

Services Period: Active customer at the time of review. Customer since February, 2013

No support or refund
The worst hosting I ever hosted with, I am getting charged every month without using the service.

they do not have any customer support, they do not have any experience in linux being the oldest company they act like noobs


Services Period: Active customer at the time of review. Customer since August, 2020

I love AIT
i started my business with AIT 20 years ago. Always been happy

Services Period: Active customer at the time of review. Customer since January, 2001

AppreciaTed
excellent service and tech support. Thanks!

Services Period: Active customer at the time of review. Customer since January, 2001

Great customer service
I have 2 other servers with other companies and AIT is by far the best in customer support/tech support which is so important. I just submit a support ticket and within less than an hour I get a response/fix or a phone number to call directly. Techs even use REAL NAMES! Pricing is also better than my other server company.

Services Period: Active customer at the time of review. Customer since January, 2012

Quality
no complaint on this concern.

Services Period: Active customer at the time of review. Customer since September, 2019

Very happy with service
AIT has provided me with great support for the past several years. I have a dedicated server and really appreciate the support they provide. Being a web designer and website hosting provider, it is important for my business to have the software and hardware technical support that they provide. I am very happy with their service.

Services Period: Active customer at the time of review. Customer since December, 2016

Best Customer Service In The History of EVER!
Great brains and pro active customer service. The fine folks in the billing and sales department have no equal. What's not to LOVE about AIT?
-Mark


Services Period: Active customer at the time of review. Customer since January, 2013

Great Hosts
Great overall customer service. Best thing of all is it's easy to speak to a human. That is so rare and so needed today. I hosted with AIT in the late 1990's. They were great then and I'm glad to say they have remained a great hosting platform.

Services Period: Active customer at the time of review. Customer since August, 2019

AIT SUPPORT - FAST AND COMPLETE
Had a problem on my end that I thought was an AIT failure of "Auto-Renew" but it was not AIT's problem. They very quickly figured out what was wrong - even though it was not their glitch. I appreciate the fast and friendly service from AIT.


Services Period: Active customer at the time of review. Customer since November, 2010

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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