18 reviews of HostNine
AVOID!
Downtime is terrible and support don't know what they're doing. They'll take your site down because of their incompetence and then take forever fixing it.
Services Period: Active customer at the time of review. Customer since January, 2017
Pathetic Service Support and Uptime
Hostnine was a good service when it was Hostv but since they have taken over it has been a nightmare and they dont even refund I am stuck with them since I have paid them in full for a year for a VPS and evey 7 to 15 days it goes down dont consider it
Services Period: Active customer at the time of review. Customer since July, 2010
Just horrible
Avoid!
Services Period: Active customer at the time of review. Customer since March, 2010
Support has gone down the drain in the last two years
Less then two years ago, when I bought my plan, tech support was fast and reliable. Now I have to use the live chat to have some kind of support. If the agent is not able to solve the problem, he sends it to a "specialist" who never replies back.
Services Period: Active customer at the time of review. Customer since November, 2015
No service for months
HORRIBLE SERVICE!!! I've been waiting like 6 months on a reply and phone calls, this hosting is a joke and not at all secure!!! Nothing but lies
Services Period: Past customer during November, 2015 - November, 2017
*** BUYER BEWARE!! ***
Host9 will keep your money if you don't cancel within 45 days! I was with them just over 2 mos. I wanted to leave because we were down more than we were up, and they didn't respond to service tickets. They kept the remaining 9 mo of fees!! Who does that?
Services Period: Past customer during January, 2016 - February, 2016
really good
I Used Host9 for 5 years.
Stable hosting and detailed customer service.
Services Period: Active customer at the time of review. Customer since July, 2011
Email server down for over 36 hours and no response
Have had them for years but they did away with telephone support. Turned in a ticket and no response after 24 hours. Waited for 1.5 hours for Chat and was told they couldn't help. At 36 hrs, switched all websites to Hostgator. BAD SERVICE!!!!!!!!!!
Services Period: Active customer at the time of review. Customer since January, 2011
Worse service ever. Uptime time is less than 70%. No kidding
I'm writing this review to literally save you thousand of dollars by signing up with this company. they have the worse customer service and their VPS and hosting services are not reliable at all. Our VPS server has been unavailable for several days now.
Services Period: Active customer at the time of review. Customer since September, 2015
Hostnine is great!
I've been a customer for seven years now! I've had a reseller account the whole time and keep getting grandfathered as prices change. I'm also a happy cloud VPS customer. See a longer review at http://bonfx.com/hostnine-review-time-give-guys-credit/
Services Period: Active customer at the time of review. Customer since November, 2007
