Bad Uptime Theory for Private JVMs
We have been a customer since March 2012 and don't wish to renew once our contract is up. Our website is down every 1-2 weeks. Once I got a tech to admit patches were being. My theory is that normal maintenance occurs but they don't brin up private JVMs.
Company Response: Hi Norma, it seems that your last ticket is from May, if there is still an issue, can you please contact our support. You can activate your auto restart tool (auto monitoring tool) if you want. In any case we apologize for any inconvenience caused.
Services Period: Past customer during March, 2012 - October, 2012