pair Networks Reviews

pair Networks
7 reviews of pair Networks
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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

the best host we use for the 20+ sites we administer
I have had 20+ customers of ours sign up with PAIR hosting at varying levels. We have been hosting with them for probably close to 20 years now. After nightmare'ish experiences with Godaddy, MediaTemple and a bunch of others, PAIR is so refreshing. Their support is #1 bar none. Some of our sites are tricky with complex DNS configs using third parties, and PAIR always offers solutions, and offers to help. Easily reached by phone for support too. Seriously, look no further !

Services Period: Active customer at the time of review. Customer since January, 2002

Will not let me move
They have been good for 20 years. But will not let me move the domain to another host.

Services Period: Active customer at the time of review. Customer since January, 2001

Top Not Support, but data center is too far from Europe
At Pair Networks since 2000. Yesterday for personnal static sites, today for eCommerce PCI DSS compliant sites. Pro: Top notch support. Cons: Too far from Europe. Never been hacked for 16 first years. Wish: Pair CEO, please opens a data center in Europe.

Services Period: Active customer at the time of review. Customer since October, 2001

Pair Networks customer support is horrible. You can't see system logs on shared hosting server. They horribly botched a LAMP upgrade, bringing down the site for three days, and then they day of our SSL expiry, they tell us they cannot renew it. They suck.

Services Period: Past customer during October, 2008 - June, 2009

I'm a bit surprised by Geena's bad CS experience. I moved a dozen+ clients to Pair over the years *because* of their outstanding CS. Zero problems. I know of no one offering pair's reliability and service at pair's prices. You couldn't pay me to switch!

Services Period: Past customer during January, 2000 - May, 2009

This is not the same company it was back in 1996 when they started. They've only got 200 K accounts but they haven't scaled well. Their hardware infrastructure is great - their customer support absolutely sucks.

Services Period: Past customer during July, 1998 - July, 2008

excellent, reliable service

Company Response: N/A

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