356 reviews of Web.com
I wish I had never heard of them
Worst service I have ever had! It is unbelievable all the money I have lost spending hours of my time talking to customer service. Randomly, the email they provided me will stop working for 2-3 hours. Save yourself some time and money and stay away.
Services Period: Past customer during January, 2017 - January, 2018
absolutely awful policies
A simple request to cancel my account required 3 calls to get to the "loyalty services" department.
The service agreement says: a customer may request the cancellation of "...Services by calling Web.com customer service... 3 calls!!
Services Period: Past customer during June, 2017 - November, 2017
STAY AWAY
They are bizarrely incompetent and I have had the most horrific experience. It's been 5 weeks and I still don't have a website. The first draft they produced was poor and it took them ages and they ignored all my emails and all my modifications
Services Period: Active customer at the time of review. Customer since September, 2017
TOTAL SCAM
DO NOT USE
Services Period: Active customer at the time of review. Customer since April, 2017
Don't waste your time
Web.com "sold" me a terrible service. Among other things, I learned after agreeing to their service that a 2nd website actually hurts your SEO.
Services Period: Past customer during July, 2017 - September, 2017
Stay far away
Had a successful website with them for a year. Felt a second one was in order. I paid $1,500 up front. They never provided my new website and they accidently deleted my orginal. These people are incompetent. Filed for refund through credit card company.
Services Period: Active customer at the time of review. Customer since February, 2015
Please, please, please STAY AWAY
Used service for a year: 1) too pricey 2) SEO work was useless - no leads 3) after I cancelled, customer service was horrendous. took 2 weeks to FTP the site! kept transferring me from team to team. Had to threaten them to have it escalated. Grrrr!
Services Period: Past customer during August, 2016 - August, 2017
SOLD MY WEBSITE
Hadn't been on my website in a few months when I typed my web site address and it says it was SOLD and I can buy it back for $2600 , web.com says there is nothing they can do. claimed they email me a renewal notice. LIARS ! but still taking 24.90 autopay
Services Period: Past customer during October, 2007 - July, 2017
Promises unkept
I was billed also for something I didn't buy. So far, after 120 days, not 1 single lead. My site shows up on page 17 instead of page 1 like they promised. Canceling today. Loved it when they were network solutions and they sold to web.com.
Services Period: Active customer at the time of review. Customer since March, 2017
Worst Site Ever Made
Literally useless. Please do not use this site, I tried using it for one day and even through 1 day i could tell it was a complete waste of money as it hardly worked, looked like trash and had horrible customer service.
Services Period: Active customer at the time of review. Customer since July, 2017
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
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