Web.com Reviews

Web.com
357 reviews of Web.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Emily Farry

Don't Waste Your Time!!!!!
Worst customer service I have ever experienced, reps lied to me, hung up on me, very limited templates that looked like they were from early 2000's.Just awful all around, and will never deal witht hem again.Trying to escape them now and having a hard time

Services Period: Past customer during August, 2016 - October, 2016

Tina

Not truthful about what the product does.
Do not use their ignite program unless you only want to be marketed within 50 to 75 miles of your contact address Not how it is explained. They say you will show up on the leading top web browers. Not worth the money!!!!!

Services Period: Active customer at the time of review. Customer since August, 2016

Mitchell

Stay Away!
Be prepared to take countless surveys, being transferred numerous times and speaking to people who think they know what they are doing. Worst experience of my life. DO NOT USE WEB.COM

Services Period: Active customer at the time of review. Customer since October, 2016

Pam McGeehan

Thieves
They collected $1000 to set up a landing page in my NJ /FL locations. Then they asked for $750 more for run my ppc for 4 days. Then asked for another $1500 for my ppc
I never received any calls
They set up a landing page with incorrect info


Services Period: Active customer at the time of review. Customer since August, 2016

Stan McElroy

NO
Why else would they need a telemarketing company calling you to sell their crap website over the phone? Think about that...

Services Period: Past customer during March, 2015 - September, 2015

Hugh Cook

Avoid!!!!!!!!!!!!!!!!
After 3 days decided not to go with a web page for my small business.
Only to get a call saying deposit was non-refundable as business to business. I wouldn't of proceeded if i was to this. Only thing they had done was call me to try up sell product.


Services Period: Past customer during October, 2016 - October, 2016

William Tipps

Total Scam a waste of time and
If I could I would have given Negative stars. First they call and email non stop until you give into the harassment. Then they sucker you for a fee of $250 fee to start the page plus another $39 a month to maintain the website. They never update anything

Services Period: Past customer during January, 2016 - August, 2016

Mike Todd

LIES, DECEIT, INEPT MORONS
Everything is a misrepresentation with you jerks. Your satisfaction guarantee is hot air. You are at the least, SCUM. I will make sure I always bad mouth you wherever and whenever possible. For a lousy $300. Bucks!!!!

Services Period: Active customer at the time of review. Customer since August, 2016

Jim Swanson

Clueless Company
Web.com sells crap products. Their marketing program, called Ignite, does nothing."We submit your website to over a hundred places online" Do you really need your painting business advertised on a wedding website? They charge you without your approval.

Services Period: Past customer during March, 2011 - May, 2016

H

POS
Poorly managed
Dishonest (dont auto renew anything, the always give you the highest rate)
Technologically incompetent, would fail a Data Processing 101 class in the 1980s. Real f'ng idiots.
Customer support is chaos.

Stay away from these idots!


Services Period: Active customer at the time of review. Customer since September, 2016

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