190 reviews of Aplus.Net
I have had several sites with APlus.net for several years. They were great. Great is the keyword. Since the takeover by Deluxe (they print checks), all has changed. My ratings went from near 4 to near 0.
Services Period: Past customer during January, 2002 - October, 2009
Aplus is a nightmare. They have limited/no technical expertise and the customer service is abysmal. I tried to get an MX record altered and it has taken over 3 weeks and they still can't figure out how to do this 3 minute change.
Services Period: Past customer during January, 2000 - October, 2009
STAY AWAY!
I have been a customer of aplus for the last 6 years. The service is degrading and not as it used to be before. Two years ago we moved our dedicated server business away from aplus. Now they cannot resolve even simple DNS issues. Terrible!
Services Period: Past customer during April, 2003 - October, 2009
Have been a customer for years. Worst host I've ever worked with. STAY THE F**K AWAY.
Services Period: Past customer during June, 1998 - October, 2009
I've been a customer for seven unhappy years. Although some aspects have improved (tech support is now in the U.S.), this company is deceptive and requires close scrutiny. Recently, my complaints to tech support resulted in my email address being added to
Services Period: Past customer during August, 2002 - September, 2009
I have been a client with them since 2004 and have 2 dedicated servers and host over 400 domain names. The dedicated server support have always helped me and provided support, and I never had any problems where they could not help me.
Services Period: Past customer during June, 2004 - August, 2009
Been a customer since 1998. Their recent change to a new company in the background has been terrible. They charged me for a year's service and refused to refund any of it even though I'm not using the plan (1 month later). DO NOT USE!!
Services Period: Past customer during January, 1998 - August, 2009
Horrible. Used to be top notch when I signed on - they were Cedant back then, Now they are Codero. Have had run ins with surly techs, they cut my clients server with no notice, and now two net outages in the 2 weeks since they became Codero. I'm done.
Services Period: Past customer during January, 1999 - August, 2009
TERRIBLE reliability/support. Soon re-branding themselves "Codero." Techs incompetent & take no ownership - takes 10 people to solve a problem - & rarely can you talk to the same one twice. Repeated hardware failures badly handled. SIGNIFICANT downtime.
Services Period: Past customer during July, 2007 - July, 2009
Must agree with all the above (negative ones) STAY AWAY, HAVE NOTHING TO DO WITH THEM. I just wish I had done some resarch before I paid them, Unfurtantly, paid years in advnced and had problems only after the 90 day money back gauantee. STAY AWAY
Services Period: Past customer during January, 2007 - July, 2009
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