| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.88 | 1.10 | 1.07 | 1.31 | | Technical Support | 0.50 | 0.48 | 0.42 | 0.59 | | Customer Service & Billing | 1.25 | 1.10 | 0.84 | 0.84 | | Server & Network Speed | 1.38 | 1.10 | 1.26 | 1.42 | | Price & Value for Money | 0.50 | 0.48 | 0.49 | 0.76 | | Overall Average | 0.90 | 0.85 | 0.81 | 0.98 |
 Reviewed by Daniel Indart IP 76.79.221.55 on March 23, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
STAY AWAY!!!
Customer support the worst. Bad attitude.
Problems in the past with their billing. They never help me when my business site was hacked for 3 MONTHS!!! I am canceling the account and moving my 4 web sites somewhere else!
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| Review Period: |
January, 2006 - March, 2009
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 Reviewed by webdesign-LL IP 69.108.125.175 on February 20, 2009
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| Rating: |
2 (uptime = 3; tech = 1; customer = 2; speed = 2; price = 2) |
| Web Hosting Review: |
They are energetic when it comes to sales, but once you have a tech question, forget it. They don't don't pay attention to what you're asking, and often just send links to unrelated fixes. I DO NOT RECOMMEND THEM. |
| Review Period: |
October, 2005 - January, 2009
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Reviewed by Jon IP 99.154.22.141 on January 20, 2009
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
Customer since 1998 -recommended them many times & NEVER had problems. Have called tech support at 3am many times too!! With over 20 different sites and plans managed, I have NEVER been down –their sales & support have been superb over the years. |
| Review Period: |
January, 1998 - January, 2009
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Reviewed by Bob Cooley (bcspage.com), IP 98.227.82.50 on January 11, 2009
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| Rating: |
1.6 (uptime = 1; tech = 2; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
Administratively they are horrible. Countless screw-ups and they can't be bothered. When they do fix it you have to call to remind them of things they forgot. |
| Review Period: |
February, 2004 - January, 2009
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Reviewed by John IP 67.174.120.171 on December 31, 2008
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| Rating: |
2.6 (uptime = 3; tech = 1; customer = 4; speed = 4; price = 1) |
| Web Hosting Review: |
I used to recommend aPlus.net to friends, but now I tell them to avoid aPlus. Their foreign tech support is knowledgeable, but their American support can't be bothered and have steered me wrong in crucial matters twice. You can find service much cheaper |
| Review Period: |
June, 2005 - January, 2008
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Reviewed by nick IP 128.111.216.88 on December 19, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Aplus somehow nuked my email service when I moved to their hosting.After a week of repeated calls to tech support and no resolution,all incoming email lost, I canceled.Now I have to wait and see if they honor their money-back guarantee. RUN AWAY! |
| Review Period: |
December, 2008 - December, 2008
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Reviewed by Josie IP 99.171.95.174 on December 2, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
NEVER, NEVER!!!!! Technical support was hell because they dont speak english. Endless billing issues because they charge your cc without you knowing. Never get customer support because they dont know what they are doing. EVERYTHING IS TERRIBLE!! |
| Review Period: |
November, 2006 - November, 2008
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Reviewed by Carol IP 72.129.170.91 on August 18, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Great uptime, fast support. Knowledgeable US sales staff. |
| Review Period: |
August, 2004 - August, 2008
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Reviewed by wally (level10solutions.com), IP 72.75.132.23 on June 8, 2008
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Aplus is the worst there server go down every single day and you always get some poor excuse. As of June 13th 2008 2:36 pm i am currently on the phone with jeremy from dedicated tech support just because i am yelling at him he keeps putting on hold tryin |
| Review Period: |
January, 2007 - June, 2008
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Reviewed by Zack IP 207.181.247.32 on May 8, 2008
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
I use Aplus for domain registration, and host with another company. Never had a problem with them, and when I called customer service and tech support they were responsive and helpful. |
| Review Period: |
May, 2000 - May, 2008
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