| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.33 | 1.25 | 2.13 | 1.31 | | Technical Support | 1.00 | 1.25 | 0.75 | 0.66 | | Customer Service & Billing | 1.00 | 1.00 | 0.75 | 0.82 | | Server & Network Speed | 1.00 | 1.25 | 2.25 | 1.42 | | Price & Value for Money | 1.00 | 1.25 | 1.13 | 0.81 | | Overall Average | 1.07 | 1.20 | 1.40 | 1.01 |
 Reviewed by Felix IP 219.79.195.11 on November 23, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
They are the worst hosting company int he world. Our website is down for 3 days after they did their stupid upgrade. And it is still down as i ma typing this review. The customer services is poor, the hold time is very very long, &no one can seem to help. |
| Review Period: |
July, 2005 - January, 2009
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Reviewed by Gene IP 115.133.108.82 on November 20, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I am moving out of APlus, it's nightmarish after the migration |
| Review Period: |
January, 2003 - January, 2009
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Reviewed by David IP 70.41.245.87 on November 20, 2009
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| Rating: |
1.2 (uptime = 0; tech = 1; customer = 2; speed = 3; price = 0) |
| Web Hosting Review: |
Don't go with aplus.net!!! I've been stuck with them for 11 years and can say that they are terrible in just about every respect excepting downtime and speed which aren't worth squat if everything else lacks. I can now switch and am doing so. |
| Review Period: |
April, 1998 - January, 2009
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 Reviewed by cary IP 136.205.16.3 on November 18, 2009
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| Rating: |
2 (uptime = 3; tech = 1; customer = 1; speed = 3; price = 2) |
| Web Hosting Review: |
8 year customer - Reliability is not my issue. Since the "account migration" I have lost applications & functionality. Several control panel tools have been removed and certain installation scripts won't work. Poor technical support. I'll be leaving them. |
| Review Period: |
January, 2001 - January, 2009
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Reviewed by Yuki Y IP 66.249.71.218 on November 17, 2009
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| Rating: |
0.4 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
Just as everybody is saying here, used to be a great company, I have been with them for years. Everything has changed since the upgrade. Just HORRIBLE! I was charged for the account I already canceled, they will not reimburse nor do anything about it. |
| Review Period: |
June, 2004 - January, 2009
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Reviewed by Damien Fleming IP 60.240.116.130 on November 16, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Yet another long term customer destroyed by the sale to another company. Have been offline for days, they cannot fix a simple problem, They have been fantastic for years until the sale. Once a fantastic organisation, now an unmitigated disaster. |
| Review Period: |
January, 1999 - January, 2009
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Reviewed by Tom Rose IP 173.57.54.220 on November 11, 2009
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| Rating: |
1 (uptime = 0; tech = 1; customer = 1; speed = 2; price = 1) |
| Web Hosting Review: |
I thought I had found a great company, however since the "upgrade", (which was really a sale to another company) they have been the worst hosting company I've ever used. Long waits for tech support which now simply enters trouble tickets. - STAY AWAY! |
| Review Period: |
January, 2009 - January, 2009
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Reviewed by Lucy IP 173.173.28.90 on November 6, 2009
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 1) |
| Web Hosting Review: |
They have been the worst since this upgrade! Stay away from them. They are bogged down with a bunch of refund requests. They renewed a couple of my domains that I set to NOT auto-renew. They do not answer emails. They take forever to make changes. |
| Review Period: |
March, 2006 - January, 2009
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Reviewed by Konstantin IP 24.6.218.152 on November 6, 2009
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
After the recent "upgrades" of Oct. 2009 the company has become simply unrecognizable. I have never before seen the all-around quality of ANY company plummet as Aplus.net just did. I am currently looking for hosting alternatives and can't wait to switch. |
| Review Period: |
March, 2009 - January, 2009
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Reviewed by Leslie Provence IP 69.153.5.109 on November 4, 2009
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| Rating: |
0.4 (uptime = 0; tech = 2; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I manage an arts related community service .org that has been down at least two days since it was migrated. Now mysql is inaccessible through the admin site I used, and does not seem to be supported by my "upgraded" account. Have to call Sales about it. |
| Review Period: |
October, 2006 - January, 2009
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Review Aplus.Net
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