190 reviews of Aplus.Net
We notified Aplus.net we would move our web site and did so more than a year ago. They are still hounding us to pay for the renewal that we did not authorize nor use. This company is worthless.
Services Period: Past customer during June, 2007 - June, 2009
Aplus.net sucks. They pester you to renew services that aren't up for renewal, charge my cc for 2 unauthorized charges, auto renew even when turned off, give incorrect authorization codes, and won't give refunds when they are at fault.They are a scam.
Services Period: Past customer during January, 2007 - November, 2010
After ten years, I've left Aplus.net for good. Their customer service is atrocious. The tech support is inconsistent, and the escalations department is slow to incompetent, completely unaccountable. Their "upgrades" resulted in stalled and lost content.
Services Period: Past customer during January, 2000 - October, 2010
I've been with Aplus for 10 years. They used to be great, I was very happy. Since this "upgrade" which was nothing more than a changeover when APlus was bought out, the service has become appallingly bad. I can't even express how bad it is.
Services Period: Past customer during January, 2001 - October, 2010
It's mind-boggling how bad the service has become at Aplus.net. I have been with the company more than a decade and now our sites run 10 times slower than before the "upgrade". Trying to make updates is painful, as their servers constantly timeout. Avoid!
Services Period: Past customer during January, 1998 - October, 2010
I have them hosting my site for 25 days. Getting help with them is like talking to a wall.
Services Period: Past customer during September, 2010 - October, 2010
I used to have two URLs with Aplus and since they were bought, things declined significantly. Look, you get what you pay for. Reliability and server speed are barely acceptable. Customer service stinks! Use them at your own risk.
Services Period: Past customer during May, 2009 - September, 2010
I've been trying to cancel my account and stop billing for the past 2 months. I followed their procedures to the letter and they say my cancellation is "in progress". It's been 2 months now, still receiving billing notices. This needs to be reported.
Services Period: Past customer during February, 2010 - July, 2010
mysql is often down
support don't work
slow server
I am going to move
Services Period: Past customer during January, 2000 - September, 2010
Earlier this year these guys took over cedant, who had been hosting my site for 8 years with no issues. They did this "silently" one weekend - i realized it when I could no longer log into my administration acct. No customer support - they are awful.
Services Period: Past customer during April, 2010 - July, 2010
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