Web.com Reviews

Web.com
356 reviews of Web.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Dominick

I'm starting out. I've read all the reviews. The initial free offer sounds awesome. The $13 for a linux server sounds great too. I expect to run into problems from the reviews I've read. I've seen the three positive reviews too. Will post again.

Services Period: Active customer at the time of review. Customer since February, 2012

joe sciamanna

The worst! They will lie and sell you a "custom designed" website and then give you a cheap template. They use inexperienced people that don't know what they're doing. They will sell you a "mobile" site that is nothing more that a phone and email link.

Services Period: Past customer during March, 2011 - February, 2012

Lisa

The website was full of typos when published. Customer service is the WORST, they'll tell you they are transferring you, then put you on indefinite hold. GO ELSEWHERE - NOT EVEN WORTH THE FREE DESIGN!

Services Period: Past customer during January, 2012 - February, 2012

K Burger

We use the email service. It appears they lost 3/4 of our email addresses! Reps have no idea what they are doing. My last contact resulted in over an hour of being on hold and speaking with four different people. They could not log onto my dashboard.

Services Period: Past customer during June, 2011 - January, 2012

alison kinny

impossible. terrible customer service. several times exceeded (pitifully tiny) email quotas and lost valuable customer emails. horrible

Services Period: Past customer during January, 2007 - January, 2012

whittman

I have been with web.com for two months and still can't find my website on yahoo or bing. I have called many times to get no results. I am done with web.com

Services Period: Past customer during December, 2011 - January, 2012

Brenda

DO NOT USE THIS COMPANY. Their billing system is so convoluted even their own customer service people can't give you accurate information about when you'll be billed. Two of my bank accounts have now been charged insufficient funds fees, USE GODADDY

Services Period: Past customer during March, 2009 - January, 2012

Steve

I decided to pay $95 so they could design my website for me because the site builder was too difficult to use. Their "professional web design" looked just like what I made. SetMySite.com was way better. Web.com is a waste. Save your money

Services Period: Past customer during October, 2011 - January, 2012

Marsha Dillard

Web.com is not worth the money. They r scammers and provide fraudulent statements to charge you for services that you may not need or want. The billing dates change every month and you are charged in advance for services that can not be refunded if cancel

Services Period: Past customer during August, 2011 - January, 2012

jane white

The absolute worst! They took down my site and replaced it with a cheap generic site that totally misrepresented my business. Getting this fixed cost money but ditching web.com was my only hope. These "designers" are totally UNtrained!

Services Period: Past customer during June, 2001 - September, 2011

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