1 Plan Host Reviews

1 Plan Host
186 reviews of 1 Plan Host
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Vinny

Ever Since the server Migration (when the original owners sold it ), uptime has been far less than 90%, Email has not been working and the technical support response is basically NIL!! I am transferring all of my clients to Dreamhost. I would stay away !

Services Period: Past customer during January, 2002 - May, 2006

Panama Evans

Since April 17 I have had no email, I wasn't notified for the migration, I can not get support from sales, tech support, not even when I sent them a certified letter will they respond. I have lost a lot of business due to there total lack of support. Mayb

Services Period: Past customer during January, 2006 - May, 2006

TSquare

1planhost migrated their servers in April 2006 and all of their customers, including myself, lost their websites. I have been down for weeks and can no longer publish. No support is being offered, and 1planhost no longer answers any emails.

Services Period: Past customer during September, 2004 - May, 2006

Jim spolerich

I have been with 1planhost for 4 years now. Before they sold the company they were first rate. Since the migration in April I have had nothing but problems. Currently have email and shopping cart problems. No response when I submit a support ticket.

Services Period: Past customer during January, 2002 - May, 2006

Quan Nguyen

I believe they deleted my post or something, but one of the company's server (before they changed ownership) crashed hard, and their backup systems never worked. I had full back-ups of course, since I knew this would happen to a $8 /mn provider.

Services Period: Past customer during August, 2005 - April, 2006

John Oldford

It's been since April 15th since I've had next to no ability to send any email. The two tickets I have sent in do not get addressed. They simply shut down the chat help and say "leave a message". NO planning by a company that was once very good.

Services Period: Past customer during April, 2004 - April, 2006

Alan Shanahan

*THEY WERE* a great low-cost reliable service, until Darrell Williams (CEO) took the money and ran, leaving his many customers to some "others". 14 of my customer sites are down 8 DAYS now, cannot get satisfaction or support. USELESS! AVOID AT ALL COSTS!!

Services Period: Past customer during February, 2000 - May, 2006

Ian Ford

They migrated hundreds of web sites in one day, with two days notice, and our site has been down for a week since then. Can't get a response. Really dumb thing to do!

Services Period: Past customer during September, 2005 - April, 2006

Loran Williams

called 877-467-8758 as per email, said they were a different company and did not have a number for me. I have had numerous problems in the past few years and to ad insult to injury you display a 100% uptime garantee which I have not been able to get your

Services Period: Past customer during November, 2003 - April, 2006

Dave Thomson

They provide 150% service! Always helpful, always there, always courteous :o)

My wife, step-son, and I all have out DNs hosted. My site for over 5 years.

I highly RECOMMEND their hosting to everyone.


Company Response: Dave, your gracious review is sincerely appreciated. We enjoy hosting your sites and our business relationship over the past 5 years and look forward to many years to follow.

Services Period: Past customer during December, 2000 - December, 2005

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