1 Plan Host Reviews

1 Plan Host
186 reviews of 1 Plan Host
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money


i'm in my second year of being with 1planhost. i love them and will continue to be a customer! support is fast, and very helpful. the price is outstanding!

Company Response: Thank you Jen! We truly appreciate your choosing 1PlanHost.com for hosting and enjoy serving you and your web sites.

Services Period: Past customer during November, 2003 - June, 2005

Lori Sattler

So many email problems. Our email goes down for days at a time and receive poor technical support. Close tickets when the problem is not resolved. Email down for 17 hours yesterday and I received no explanation. Looking for a new host.

Company Response: Hi Lori, your site has been hosted with us for over 3 1/2 years. We did experience some issues with a email server yesterday which was resolved in less than 2 hours. Please contact us and we will gladly compensate your account and make it right for you. We are committed to providing excellent service and uptime and appreciate your business.

Services Period: Past customer during January, 2002 - May, 2005

Pam Heath

They have the most superb support staff - extremely prompt, helpful, and informative. I can't speak of them highly enough.

Company Response: Prefers limited mp3 downloads even with copyright ownership.

Melton Carr

Very helpful customer support, fast server, EZ program functions, great value and very reliable! A first choice for sure! Thanks folks!

Company Response: Video conferencing would be nice but hey, who's complaining!

Paul Hunter-Rowe

Far to many to mention in 150 characters. One of the best packages available.

Company Response: If there was something, their communication could be a little better.

C. Bomar

Lots of space and features for the buck - hard to beat!

Company Response: I wish their technical support line was open later (i.e. 9pm EST)

Alan Shanahan

No other hosting company compares for value/price. Their support helpdesk is ever helpful, and very knowledgeable. Very forward-thinking people!

Company Response: Some more code tutorials would be helpful, but that's a very minor "problem".

Robert Steele

Our non-profit has gone through 3 providers in less than 5 years. Thrilled to have found a superb company with outstanding support, service & value!

Company Response: None whatsoever.

Ron Haines

Reliable Uptime Fast Bandwith Great Tracking and Admin Controls No hidden costs or fees I recommend 1plan to all our clients

Company Response: Not a single one I can think of. We have hosted our own site and all of our clients for over 3 years now. Great service at an affordable price!

Elvia Helmes

price is right, service is excellent and overall reliability uncomparable.

Company Response: none

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  • Reliability/Uptime
  • Technical Support
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  • Server & Network Speed
  • Price & Value for Money

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