190 reviews of Aplus.Net
Don't go with aplus.net!!! I've been stuck with them for 11 years and can say that they are terrible in just about every respect excepting downtime and speed which aren't worth squat if everything else lacks. I can now switch and am doing so.
Services Period: Past customer during April, 1998 - November, 2009
8 year customer - Reliability is not my issue. Since the "account migration" I have lost applications & functionality. Several control panel tools have been removed and certain installation scripts won't work. Poor technical support. I'll be leaving them.
Services Period: Past customer during January, 2001 - November, 2009
Just as everybody is saying here, used to be a great company, I have been with them for years. Everything has changed since the upgrade. Just HORRIBLE! I was charged for the account I already canceled, they will not reimburse nor do anything about it.
Services Period: Past customer during June, 2004 - November, 2009
Yet another long term customer destroyed by the sale to another company. Have been offline for days, they cannot fix a simple problem, They have been fantastic for years until the sale. Once a fantastic organisation, now an unmitigated disaster.
Services Period: Past customer during January, 1999 - November, 2009
I thought I had found a great company, however since the "upgrade", (which was really a sale to another company) they have been the worst hosting company I've ever used. Long waits for tech support which now simply enters trouble tickets. - STAY AWAY!
Services Period: Past customer during January, 2009 - November, 2009
They have been the worst since this upgrade! Stay away from them. They are bogged down with a bunch of refund requests. They renewed a couple of my domains that I set to NOT auto-renew. They do not answer emails. They take forever to make changes.
Services Period: Past customer during March, 2006 - November, 2009
After the recent "upgrades" of Oct. 2009 the company has become simply unrecognizable. I have never before seen the all-around quality of ANY company plummet as Aplus.net just did. I am currently looking for hosting alternatives and can't wait to switch.
Services Period: Past customer during March, 2009 - November, 2009
I manage an arts related community service .org that has been down at least two days since it was migrated. Now mysql is inaccessible through the admin site I used, and does not seem to be supported by my "upgraded" account. Have to call Sales about it.
Services Period: Past customer during October, 2006 - November, 2009
worst host ever. My CMS script got hacked and they shut my site down. when I asked them to let me update with the security patches they told me that I would have to ugrade to a business account and this was my personal site that I used for blog/pics!!!!!!
Services Period: Past customer during March, 2003 - March, 2006
Aplus.net used to be a good company with a quality service and customer support. Now they are a true disaster with no technical expertise. My mailing list stopped working more than a month ago and they do not seem to have a clue how to fix it. Stay away
Services Period: Past customer during October, 2005 - October, 2009
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